At a Glance
- Tasks: Coordinate and optimise administrative processes in a busy healthcare environment.
- Company: Join a dynamic team at Barry Hospital, making a real difference in public service.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Other info: Opportunity for career growth and continuous professional development.
- Why this job: Be a key player in ensuring smooth operations and excellent outcomes for service users.
- Qualifications: A-Level or equivalent, with experience in line management and office environments.
The predicted salary is between 40000 - 50000 £ per year.
About The Role
Pay Details: Grade 7 (SCP 20-25)
Hours of Work / Working Pattern: 37 hours per week, Monday - Friday
Main Place of Work: Barry Hospital
Description: We are seeking a highly organised and motivated Business Support Coordinator to oversee the day-to-day running of a busy integrated administrative function within VCRS.
You will:
- Coordinate and optimise administrative processes, ensuring consistency, efficiency and high standards
- Work closely with managers, clinical leads and partner organisations to ensure effective business support across the service
- Take responsibility for recruitment, supervision, training and development of administrative staff
- Support operational management through reporting, system improvements, and project work
- Ensure compliance with policies, procedures, safeguarding and health & safety requirements
- Lead and manage a team of administrative staff across both Local Authority and Health Board services
This role plays a critical part in ensuring the smooth operation of services, helping frontline teams deliver the best outcomes for service users.
About You
We are looking for a proactive, confident and skilled individual who can thrive in a demanding and constantly evolving environment.
Essential Requirements:
- Experience of line management and staff supervision
- Working in a busy office environment with competing deadlines
- Supporting teams across multiple disciplines, including use of IT/case management systems
- Managing confidential information and working within complex organisational settings
Knowledge:
- Understanding of Adult Social Services
- Knowledge of key legislation (e.g. Social Services and Wellbeing (Wales) Act, Mental Capacity Act, safeguarding procedures)
- Strong IT knowledge, including Microsoft Office packages
- Aware of HR processes and managerial responsibilities
Skills & Attributes:
- Excellent organisational, leadership and communication skills
- Ability to work autonomously and prioritise effectively under pressure
- Strong interpersonal skills with the ability to influence and support staff
- Ability to adapt to change and manage competing demands
Qualifications:
- A-Level or equivalent Level 3 qualification (or relevant experience)
- Commitment to continuous professional development
- Good ICT skills
Other Requirements:
- A proactive, solution-focused approach with a strong commitment to public service and equality
- Flexibility to travel across locations as required
DBS Check Required: Enhanced
Business Support Coordinator in Barry employer: Vale of Glamorgan Council
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