Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide frontline admin support and manage referrals for Adult Services.
- Company: Vale of Glamorgan Council, dedicated to serving the community.
- Benefits: Competitive hourly pay, flexible part-time hours, and a supportive team environment.
- Why this job: Make a real difference in people's lives while gaining valuable office experience.
- Qualifications: GCSEs in English and Maths, good computer skills, and teamwork experience.
- Other info: Dynamic role with opportunities for training and personal growth.
The predicted salary is between 13 - 14 £ per hour.
About Us
The Locality Administration Team provide a frontline service and administration support to Adult Services Teams based at Canolfan Ty Jenner, Contact One Vale and Llanfair Unit. As primary contacts for the Adult Teams we process referrals into the service and administer waiting lists allowing a smooth transfer of work and timely allocations. We provide monthly statistical information, update citizen records and action closures. We assist Team Managers with HR processes to enable the Teams to function and provide full administration support to social workers, occupational therapists and social care officers in order for the service to run appropriately.
Ambitious
Forward thinking, embracing new ways of working and investing in our future.
Open
Open to different ideas and being accountable for the decisions we take.
Together
Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud
Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About The Role
Pay Details: Grade 4 SCP 5-7 £25,583-£26,403 Pro Rata £13.26 - £13.69 Per Hour
Main Place of Work: Canolfan Ty Jenner, Barry
Duties to include:
- To provide a front line reception service to Adult Services bases ie answering the telephone, dealing with visitors to the base, processing incoming post, receiving deliveries.
- Creating and maintaining electronic systems to log and track information eg Excel spreadsheets, databases, for the purposes of reporting and redacting information as required by Vale Team and Senior Management, Local Health Board, Welsh Government.
- As the primary contacts for the Team, responsible for processing all referrals received ie preparing information for screening, updating WCCIS client database and administering / monitoring waiting list systems, maintaining a high level of quality assurance in accordance with the current protocols.
- Collate, monitor and provide waiting list information for weekly allocation meetings in order for cases to be allocated efficiently on a priority basis.
- Maintenance of computerised record systems WCCIS, TRIM / Content Manager, Paris to include updating referral statuses and allocations, amending core demographics, recording Mental Health Act statuses and Impairments, data cleansing.
- To prepare and send correspondence such as waiting list, review status and discharge letters, care plans as per statutory requirements, assessments, visual impairment registration cards, small items of equipment via post room, Hybrid mail system and secure email adhering to GDPR regulations.
You will need:
- Experience of working in a busy office and meeting deadlines
- Experience of working with computerised information systems
- Experience of team working.
- Good all-round computer knowledge, including computer-based information systems (Microsoft Access, Excel)
- Good communication skills
- Good interpersonal skills
- Ability to manage and retrieve information.
- Ability to prioritise workloads and work under pressure.
- Ability to work in a constantly changing environment.
- 4 G.C.S.E. English & Mathematics (or equivalent)
- Team worker
- A commitment to excellence in public services
- Commitment to equal opportunities and customer service
- Ability to use initiative
- Self-motivated
- Ability to work under pressure and to deadlines
- Willingness to undertake training
- Ability to drive/travel throughout the Vale or between locations as appropriate
- Ability to respond to the changing needs of the post
Additional information
DBS Check Required: No
For Further Information, contact: Kathryn O’Mahoney 01446 725100
Please see attached job description / person specification for further information.
Business Support Assistant - Part time (14 hours) - Temporary / Fixed Term in Barry employer: Vale of Glamorgan Council
Contact Detail:
Vale of Glamorgan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant - Part time (14 hours) - Temporary / Fixed Term in Barry
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Mention something specific from the interview to remind them of your conversation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Business Support Assistant - Part time (14 hours) - Temporary / Fixed Term in Barry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since this role involves a lot of interaction, it’s crucial to demonstrate your communication skills in your written application. Use clear and concise language, and make sure to proofread for any typos or errors before hitting send!
Highlight Your Team Spirit: We’re all about teamwork here at StudySmarter, so be sure to mention any experiences where you’ve successfully collaborated with others. This will show us that you’re a great fit for our open and engaging culture.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we receive all your details and can consider you for the role!
How to prepare for a job interview at Vale of Glamorgan Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Assistant. Familiarise yourself with the tasks mentioned in the job description, like processing referrals and maintaining electronic systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since teamwork is crucial for this position, be prepared to share examples of how you've successfully collaborated with others in previous roles. Highlight your ability to engage with customers and partners, as well as your commitment to quality services. This will resonate well with the values of the organisation.
✨Demonstrate Your Tech Savvy
Given the emphasis on computerised information systems, brush up on your skills with tools like Microsoft Excel and Access. Be ready to discuss your experience with data management and how you've used technology to improve processes in past jobs. This will show that you can hit the ground running.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and changing environments. Think of specific situations where you've had to prioritise workloads or adapt quickly. Sharing these experiences will illustrate your problem-solving skills and readiness for the dynamic nature of the role.
