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- Tasks: Lead and develop the Billing & Settlements team while ensuring accurate billing operations.
- Company: Valda Energy, a fast-growing energy supplier with a focus on innovation and customer service.
- Benefits: Competitive salary, annual bonus, generous leave, private medical insurance, and more perks.
- Other info: Supportive culture with training opportunities and social events.
- Why this job: Join a dynamic team and make a real impact in the energy sector.
- Qualifications: Experience in billing operations and strong leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
Overview
Join to apply for the Billing Services Manager role at Valda Energy Limited.
Valda Energy is a dynamic and rapidly growing energy supplier based in Bicester. We drive business success through smart, reliable energy solutions and are committed to exceptional service and continuous sustainable growth. We aim to foster a supportive and evolving culture with structured training opportunities, benefits, and frequent social events. Our values are: communicate, collaborate, own it, embrace change, and put the customer first.
We are an equal opportunity employer and welcome applications from all backgrounds. If you have any individual requirements to help you access recruitment, please reach out to joinus@valdaenergy.com.
Location: Bicester, England, United Kingdom
Perks and Benefits
- Annual Salary between £45k to £55k (DOE)
- Company annual bonus scheme
- 25 days of annual leave plus bank holidays, with a length of service increase up to 30 days, and an extra day off during your birthday month
- Private Medical Insurance with Vitality Health
- Access to The Grid, discounts at retailers, wellbeing resources, recognition tools, and more
- Life Insurance policy coverage at four times your salary
- Employee Assistance Programme offering confidential support and guidance
- Complimentary snacks, drinks, and lunch options in the office
- Salary sacrifice pension scheme with company match up to 4%
- In-house learning and development to nurture talent
- Refer a friend scheme (up to £500), monthly team events, and annual company events
Responsibilities
- Lead, develop, and support the Billing & Settlements team, fostering a high-performance culture
- Oversee forecasting, reporting, and trend analysis to support decision-making and improve performance
- Deliver clear reporting and analysis to identify patterns, risks, and opportunities
- Proactively identify and resolve billing exceptions, implementing solutions to minimise errors
- Drive automation initiatives and standardise billing approaches to increase efficiency and consistency
- Maintain system knowledge, ensuring updates and releases are embedded into operations
- Monitor and manage risks within the Billing & Settlement function with robust controls
- Stay up to date with industry developments, driving innovation and change
- Ensure compliance with internal processes, templates, and procedures
- Act as an active member of the leadership team and contribute to company objectives
- Manage, mentor, and develop the team to enable peak performance
Qualifications
- Proven experience managing billing, customer account operations, or settlements in a utilities or similar regulated industry
- Strong track record of leading, motivating, and developing teams
- Deep understanding of billing systems, account lifecycle processes, and financial reconciliation
- Attention to detail and technical proficiency for complex billing processes
- Advanced Excel skills with data analysis and presentation capabilities
- Problem-solving and root cause analysis abilities with sustainable solutions
- Excellent stakeholder management and communication skills with the ability to influence
How to Apply
If you like the sound of this role, apply even if you don’t meet every requirement. We welcome diverse candidates and are committed to equal opportunity employment. To discuss access needs or accommodations, please contact joinus@valdaenergy.com.
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Billing Services Manager employer: Valda Energy Limited
Contact Detail:
Valda Energy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Services Manager
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, especially those at Valda Energy. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Valda Energy's values and recent projects. Show us how your experience aligns with our mission to drive innovation and exceptional service.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so be yourself and let your passion for the role come across!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re genuinely interested in joining our team.
We think you need these skills to ace Billing Services Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Billing Services Manager role. Highlight your relevant experience in billing and team management, and show us how you embody our core values like collaboration and customer focus.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you've improved processes or led teams to success in previous roles. Numbers and results speak volumes!
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for innovation and how you embrace change.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Valda Energy Limited
✨Know Your Numbers
As a Billing Services Manager, you'll need to demonstrate your understanding of billing systems and financial reconciliation. Brush up on key metrics and processes relevant to the role, and be ready to discuss how you've improved efficiency or accuracy in past positions.
✨Showcase Your Leadership Skills
Valda Energy values strong leadership. Prepare examples of how you've led teams, motivated staff, and fostered a high-performance culture. Think about specific challenges you've faced and how you overcame them while developing your team.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving abilities. Prepare to discuss instances where you've identified billing exceptions or implemented solutions to minimise errors. Highlight your analytical skills and how they’ve contributed to sustainable solutions.
✨Communicate Effectively
Strong stakeholder management is crucial for this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've built relationships and influenced decisions in previous roles, showcasing your communication prowess.