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- Tasks: Negotiate payment plans and manage accounts at risk of collection.
- Company: Dynamic energy supplier based in Bicester with a focus on customer solutions.
- Benefits: Competitive salary, private medical insurance, and annual bonus scheme.
- Why this job: Make a difference by helping customers while developing your negotiation skills.
- Qualifications: Strong interpersonal skills and experience in collections preferred.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
An energy supplier company based in Bicester is seeking a Recoveries Advisor to manage accounts at risk of collection due to non-payment for utility services.
Responsibilities include negotiating payment plans with customers and ensuring compliance with regulatory guidelines.
Strong interpersonal skills and previous experience in collections are preferred.
The role offers competitive salary and a range of employee perks, including private medical insurance and an annual bonus scheme.
Recoveries Advisor - Utilities & Customer Solutions in Bicester employer: Valda Energy Limited
Contact Detail:
Valda Energy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recoveries Advisor - Utilities & Customer Solutions in Bicester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your negotiation skills! Since the role involves negotiating payment plans, try role-playing scenarios with friends or family. This will boost your confidence and prepare you for real-life conversations with customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows that you’re keen on joining us at StudySmarter!
We think you need these skills to ace Recoveries Advisor - Utilities & Customer Solutions in Bicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in collections and any relevant skills. We want to see how you can negotiate payment plans and manage accounts effectively, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Recoveries Advisor role. Share specific examples of your past experiences that relate to negotiating with customers and ensuring compliance.
Show Off Your Interpersonal Skills: Since strong interpersonal skills are key for this role, make sure to highlight them in your application. We love candidates who can connect with customers and handle sensitive situations with care and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the perks we offer, like private medical insurance and an annual bonus scheme!
How to prepare for a job interview at Valda Energy Limited
✨Know Your Stuff
Make sure you understand the utility sector and the specific challenges customers face with non-payment. Brush up on relevant regulations and compliance guidelines, as this will show your potential employer that you're serious about the role.
✨Show Off Your Interpersonal Skills
Since strong interpersonal skills are key for this position, prepare examples of how you've successfully negotiated payment plans or resolved conflicts in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Prepare Questions
Think of insightful questions to ask about the company’s approach to customer solutions and their recovery strategies. This not only shows your interest but also gives you a chance to assess if the company aligns with your values.
✨Dress the Part
Even though it’s an informal setting, dressing smartly can make a great first impression. Aim for business casual attire to convey professionalism while still being approachable.
