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For Companies At a Glance
- Tasks: Manage daily billing processes and ensure customer satisfaction in a dynamic energy environment.
- Company: Join a forward-thinking energy supplier with a focus on customer service.
- Benefits: Earn up to £24k, enjoy annual leave, bonus schemes, and private medical insurance.
- Why this job: Be part of a team that values customer satisfaction and offers growth opportunities.
- Qualifications: 6 months experience in customer service or administration and strong Excel skills.
- Other info: Dynamic work environment with potential for career advancement.
The predicted salary is between 24000 - 33600 £ per year.
A dynamic energy supplier is seeking a Customer Service Administrator to join their Billing & Settlement department. Responsibilities include managing daily billing processes, validating meter reads, and ensuring customer satisfaction.
Ideal candidates will have a minimum of 6 months experience in customer service or administration and strong Excel skills.
This role offers an annual salary of up to £24k and various perks including annual leave, bonus schemes, and private medical insurance.
Billing & Settlement Specialist — Energy in Banbury employer: Valda Energy Limited
Contact Detail:
Valda Energy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing & Settlement Specialist — Energy in Banbury
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, especially those working in billing and customer service. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Excel skills. Since this role values strong Excel abilities, be ready to discuss how you've used it in past roles or even tackle a quick test if they throw one your way.
✨Tip Number 3
Show off your customer service experience! Think of specific examples where you went above and beyond for a customer. This will help you stand out as someone who truly cares about customer satisfaction.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Billing & Settlement Specialist — Energy in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your strong Excel abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Billing & Settlement Specialist role and how you can contribute to our team. Keep it friendly and professional.
Showcase Your Customer Service Skills: Since this role is all about customer satisfaction, share specific examples of how you've gone above and beyond for customers in your previous roles. We love hearing about your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Valda Energy Limited
✨Know Your Numbers
Since the role involves managing daily billing processes, brush up on your Excel skills. Be prepared to discuss how you've used Excel in previous roles, especially for tasks like data validation or reporting.
✨Customer Service Focus
Highlight your customer service experience. Think of specific examples where you resolved issues or improved customer satisfaction. This will show that you understand the importance of customer relations in the energy sector.
✨Understand the Industry
Do a bit of research on the energy sector and current trends. Being able to discuss industry challenges or innovations can set you apart and demonstrate your genuine interest in the field.
✨Prepare Questions
Have a few thoughtful questions ready for the interviewer. Ask about the team dynamics in the Billing & Settlement department or how they measure success in this role. This shows you're engaged and serious about the position.
