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- Tasks: Engage with visitors, manage queues, and answer queries at a renowned museum.
- Company: Join a world-famous museum in Central London, celebrating culture and history.
- Benefits: Earn £13.15 per hour plus holiday pay, with paid training provided.
- Why this job: Be part of a vibrant team during the festive season and enhance visitor experiences.
- Qualifications: Friendly demeanor and enthusiasm for history; previous visitor experience is a plus.
- Other info: Temporary role from December 21st to January 5th, excluding Christmas days.
Welcome Steward, temporary role, £13.15 plus holiday pay, Museum in Central London Our client, a world-renowned museum in Central London requires a temporary Steward to cover a number of shifts over the Christmas and New Year period. This role is outside (warm coat provided) and you will require a DBS prior to starting. There will a paid training day prior to the first date of work. Shifts are 9:00am to 5:00pm and dates worked are Saturday 21st December to Sunday 5th January 2025 inclusive – with the exception of 24th, 25th, 26th December. The main duties of the Welcome Steward role are: To offer an engaging and friendly customer experience to visitors Queue management Answering queries – an interest in History is an advantage Ensuring visitors have the best experience possible The successful candidate will have a friendly and helpful nature. You will be enthusiastic about providing the best visitor experience. Previous visitor experience work within a heritage or cultural organisation is an advantage. This is an exciting opportunity to work in a leading heritage organisation. Due to the large number of applications that we receive, only shortlisted applicants will be contacted. Val Wade Recruitment are actively looking for applicants from underrepresented communities, and pride ourselves as an equal opportunities’ employer and agency. …
Visitor Host employer: Val Wade Recruitment
Contact Detail:
Val Wade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Host
✨Tip Number 1
Make sure to showcase your enthusiasm for history and culture during any interactions. This role is all about providing an engaging experience, so demonstrating your passion can set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with the museum's exhibits and history before your interview. Being knowledgeable about what the museum offers will help you answer visitor queries effectively and show that you're genuinely interested in the role.
✨Tip Number 3
Highlight any previous experience in customer service or visitor-facing roles, especially within cultural or heritage organizations. Even if it's not directly related, showing that you have a friendly and helpful nature is key.
✨Tip Number 4
Be prepared to discuss how you would handle busy periods and manage queues effectively. The ability to maintain a calm demeanor while ensuring visitors have a great experience is crucial for this role.
We think you need these skills to ace Visitor Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Visitor Host position. Highlight your relevant experience in customer service and any interest in history.
Tailor Your CV: Customize your CV to emphasize your previous visitor experience, particularly in heritage or cultural organizations. Make sure to showcase your friendly and helpful nature, as well as any relevant skills that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for providing an engaging visitor experience. Mention specific examples from your past experiences that demonstrate your ability to manage queues and answer queries effectively.
Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that your contact information is correct and that you have included any necessary certifications, such as a DBS check.
How to prepare for a job interview at Val Wade Recruitment
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the opportunity to work in a museum. Share why you are passionate about providing a great visitor experience, as this aligns with the job's requirements.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you successfully managed customer interactions. Highlight any situations where you went above and beyond to ensure a positive experience for visitors.
✨Research the Museum
Familiarize yourself with the museum's history, exhibits, and current events. This knowledge will help you answer queries confidently and show your genuine interest in the organization.
✨Dress Appropriately
Since the role involves working outside, dress in layers and be prepared for the weather. A warm coat is provided, but showing that you understand the need for appropriate attire can make a good impression.
