At a Glance
- Tasks: Support the Museum's fundraising efforts through database management and income processing.
- Company: Renowned Museum in Central London with a vibrant culture.
- Benefits: £14.80 per hour, paid lunch break, holiday accrual, and hybrid work.
- Other info: Exciting opportunity for growth in a dynamic environment.
- Why this job: Join a friendly team and make a real impact on donor relations.
- Qualifications: Experience in CRM, fundraising, and data processing required.
The predicted salary is between 14.8 - 14.8 £ per hour.
A leading, renowned Museum in Central London needs a highly skilled Database Income processing Officer for an interim temp role for 3 months. This is a great opportunity to join an organisation at a very exciting time if you have fundraising and donor income processing experience and sound CRM skills.
Using Raiser’s Edge, you will work with your Manager to ensure income is processed in a timely and compliant manner and you will be a key part of a friendly team.
Main Responsibilities:- Providing vital support for the Museum’s philanthropic supporters and corporate partners through database administration and gift processing.
- Working with the database team to ensure the database is maintained and up-to-date with data protection legislation.
- Processing Development income and Gift Aid, regular housekeeping activities and ad hoc data quality projects.
- Administering and managing data input and processing within the Development CRM database.
- Working with the Senior Database Manager to ensure that all data is held in accordance with UK GDPR, PECR, PCI regulations and the Fundraising Promise.
- Accurately processing Development income, including logging pledges, processing donations, Corporate partnerships and memberships, event related income.
- Ensuring Gift Aid is correctly captured and processed, supporting the submission of claims to HMRC.
- Raising invoices to donors and corporate partners as needed.
- Finance reconciliation, to ensure Development CRM data matches finance and bank details, plus assisting with audits.
- Creating data selections for donor communications, working with the Stakeholder Data Team, Membership, Patrons and others to ensure key data points are included, are accurate and that suppressions are applied.
- Supporting the Senior Database Manager in monitoring users on the database and identifying additional training needs.
- Providing the Senior Database Manager and Head of Strategy & Operations with data and/or reports on Development income and CRM data quality.
- CRM housekeeping and data quality experience.
- Income processing within a fundraising environment, including running Gift Aid claims.
- Knowledge and understanding of GDPR and other data protection legislation.
- Advanced use of Excel for helping process data, mailing lists, etc.
- Demonstrable experience working in a fundraising CRM team.
- Experience in handling financial and non-financial data and developing and administering effective processes.
- Experience with fundraising CRM data processing including for imports, queries, exports.
- Experience of running data quality checks and reports, taking appropriate action to clean up data.
- Exceptional attention to detail, in particular when working with data.
- Ability to multi-task and meticulous eye for detail.
- Strong analytical and problem-solving skills, the ability to analyse processes to find ways to improve.
- Ability to maintain confidentiality and be responsible for sensitive information.
- Knowledge of Raiser’s Edge (RE7) is desirable as is knowledge of direct debit processing/tools, and understanding of data security, the fundraising regulator and financial industry standards.
- The ability to design and implement new processes and iterative improvements to existing processes would also be an advantage.
Due to the large number of applications that we receive, only shortlisted applicants will be contacted. Val Wade Recruitment are actively looking for applicants from underrepresented communities and pride ourselves as an equal opportunities employer and agency.
Donor Relations Officer in Slough employer: Val Wade Recruitment
Join a prestigious Museum in Central London as a Donor Relations Officer, where you will be part of a dynamic and supportive team dedicated to enhancing philanthropic engagement. With a commitment to employee growth, this role offers valuable experience in fundraising and CRM management, alongside competitive pay and benefits such as a paid lunch break and holiday accrual. Embrace the opportunity to contribute to meaningful projects while enjoying a hybrid work environment in a culturally rich location.
StudySmarter Expert Advice🤫
We think this is how you could land Donor Relations Officer in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the fundraising and CRM world. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on roles that aren't even advertised yet.
✨Tip Number 2
Get your hands dirty with Raiser’s Edge! If you haven’t already, spend some time familiarising yourself with the software. The more comfortable you are with it, the better you'll shine during interviews and show that you’re ready to hit the ground running.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the responsibilities of a Database Income Officer. Practise articulating your skills in data processing and compliance, so you can impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Donor Relations Officer in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Donor Relations Officer. Highlight your fundraising and CRM experience, especially with Raiser’s Edge, as this will show us you’re a great fit for the team.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about working in a museum environment and how your skills align with our needs. Be genuine and let your personality shine through!
Showcase Your Attention to Detail:Since this role involves handling sensitive data, it’s crucial to demonstrate your meticulous nature. Use examples from your past experiences where your attention to detail made a difference.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Val Wade Recruitment
✨Know Your CRM Inside Out
Make sure you brush up on your Raiser’s Edge skills before the interview. Familiarise yourself with its features, especially those related to income processing and data quality checks. Being able to discuss specific functionalities will show that you're not just a user but someone who can leverage the system effectively.
✨Understand the Fundraising Landscape
Get a good grasp of the current fundraising environment, particularly in relation to GDPR and data protection legislation. Be prepared to discuss how these regulations impact donor relations and income processing. This knowledge will demonstrate your commitment to compliance and best practices.
✨Showcase Your Attention to Detail
Since this role requires exceptional attention to detail, come prepared with examples from your past experiences where your meticulous nature made a difference. Whether it was catching an error in data entry or improving a process, these anecdotes will highlight your suitability for the role.
✨Prepare Questions About the Team
Interviews are a two-way street, so think about what you want to know about the team and the organisation. Ask about their current projects or challenges they face in donor relations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
