At a Glance
- Tasks: Manage client relationships and coordinate bespoke orders in a luxury retail environment.
- Company: Prestigious heritage retailer with Royal Warrants, known for bespoke products.
- Benefits: Competitive salary, benefits, and opportunities for international travel.
- Other info: Fully office-based role in Central London with excellent career growth potential.
- Why this job: Join a unique team and work on high-profile ceremonial events.
- Qualifications: 10 years' experience in client-facing roles and strong organisational skills.
The predicted salary is between 40000 - 45000 £ per year.
A rare opportunity has arisen to join a prestigious heritage retailer with Royal Warrants, supplying bespoke products and services to clients across the UK and internationally. This varied role combines client relationship management, export administration, project coordination, stock control, event support and business development. Working within a small and experienced team, you will manage client enquiries, coordinate bespoke orders, oversee export documentation and support the delivery of high-profile ceremonial events. This is an excellent opportunity for a highly organised professional who enjoys building relationships, managing multiple priorities and working within a unique and specialist environment.
Key Responsibilities
- Managing relationships with UK and international clients
- Coordinating bespoke orders from enquiry through to completion
- Producing quotations, processing orders and issuing invoices
- Managing export and customs documentation
- Monitoring stock levels, hire inventory and returns
- Liaising with suppliers, craftspeople and internal teams
- Supporting client consultations and fittings
- Assisting with ceremonial events and business development activities
- Attending events and representing the business professionally
- Maintaining accurate records using Excel and internal systems
About You
- At least 10 years' experience in a client-facing, coordination or commercial support role
- Strong organisational and administrative skills
- Excellent communication and relationship-building abilities, with a ‘can do’ attitude
- Confident dealing with senior stakeholders and VIP clients
- Proficient in Microsoft Office, particularly Excel
- Able to manage multiple projects and deadlines simultaneously
- Practical, hands-on and willing to support operational activities when required
- Commercially aware with excellent attention to detail
- Experience within luxury retail, professional services, events, hospitality, international trade or bespoke product environments would be advantageous.
Please note this is a fully office-based role in Central London with international travel. This is a fantastic opportunity, if you match the requirements above, please apply now! Due to the large number of applications that we receive, only shortlisted applicants will be contacted.
Retail Sales Specialist employer: Val Wade Recruitment
Join a prestigious heritage retailer in Central London, where you will thrive in a dynamic and supportive work culture that values client relationships and bespoke service. With competitive salaries and benefits, this role offers exceptional opportunities for professional growth and development within a small, experienced team dedicated to excellence. Experience the unique advantage of working in a company with Royal Warrants, providing you with the chance to engage with high-profile clients and contribute to ceremonial events.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and luxury sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your experience in client relationship management and project coordination. Bring it along to interviews to demonstrate your capabilities and stand out from the crowd.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for retail sales roles. This will help you articulate your experience and boost your confidence before the real deal.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits we look for in a Retail Sales Specialist.
We think you need these skills to ace Retail Sales Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Retail Sales Specialist role. Highlight your client relationship management and project coordination experience, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this unique role. Share specific examples of how you've managed multiple priorities and built relationships in previous positions.
Showcase Your Organisational Skills:Since this role requires strong organisational abilities, consider including a brief section in your application that demonstrates how you've successfully managed projects or events in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Val Wade Recruitment
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the bespoke products and services offered by the retailer. Research their history, values, and any recent news. This will not only impress your interviewers but also help you answer questions about how you can contribute to their client relationships.
✨Showcase Your Organisational Skills
Given the varied responsibilities of the role, be prepared to discuss specific examples of how you've successfully managed multiple projects or priorities in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your strong organisational abilities.
✨Demonstrate Relationship-Building Expertise
Since this role involves managing relationships with both UK and international clients, think of instances where you’ve built strong client relationships. Be ready to share how you’ve handled difficult situations or turned a challenging client into a loyal one, showcasing your excellent communication skills.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific scenarios related to export documentation or coordinating bespoke orders. Brush up on relevant regulations and processes, and be ready to discuss how you would ensure accuracy and efficiency in these tasks.
