At a Glance
- Tasks: Manage client relationships and coordinate bespoke orders for a prestigious heritage retailer.
- Company: Join a renowned luxury retailer with Royal Warrants and a rich history.
- Benefits: Competitive salary, benefits, and opportunities for international travel.
- Other info: Fully office-based in Central London with a dynamic work environment.
- Why this job: Be part of a unique team delivering bespoke products and high-profile events.
- Qualifications: 10 years' experience in client-facing roles and strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
A rare opportunity has arisen to join a prestigious heritage retailer with Royal Warrants, supplying bespoke products and services to clients across the UK and internationally. This varied role combines client relationship management, export administration, project coordination, stock control, event support and business development. Working within a small and experienced team, you will manage client enquiries, coordinate bespoke orders, oversee export documentation and support the delivery of high-profile ceremonial events. This is an excellent opportunity for a highly organised professional who enjoys building relationships, managing multiple priorities and working within a unique and specialist environment.
Key Responsibilities
- Managing relationships with UK and international clients
- Coordinating bespoke orders from enquiry through to completion
- Producing quotations, processing orders and issuing invoices
- Managing export and customs documentation
- Monitoring stock levels, hire inventory and returns
- Liaising with suppliers, craftspeople and internal teams
- Supporting client consultations and fittings
- Assisting with ceremonial events and business development activities
- Attending events and representing the business professionally
- Maintaining accurate records using Excel and internal systems
About You
- At least 10 years' experience in a client-facing, coordination or commercial support role
- Strong organisational and administrative skills
- Excellent communication and relationship-building abilities, with a ‘can do’ attitude
- Confident dealing with senior stakeholders and VIP clients
- Proficient in Microsoft Office, particularly Excel
- Able to manage multiple projects and deadlines simultaneously
- Practical, hands-on and willing to support operational activities when required
- Commercially aware with excellent attention to detail
Experience within luxury retail, professional services, events, hospitality, international trade or bespoke product environments would be advantageous. Please note this is a fully office-based role in Central London with international travel. This is a fantastic opportunity, if you match the requirements above, please apply now! Due to the large number of applications that we receive, only shortlisted applicants will be contacted.
Retail Account Manager employer: Val Wade Recruitment
As a Campus Liaison Officer at our renowned University in London, you will be part of a vibrant and inclusive work culture that prioritises student safety and well-being. We offer flexible working hours, opportunities for professional development, and a supportive environment where your contributions directly enhance the campus experience. Join us to make a meaningful impact while enjoying the benefits of working in a prestigious educational institution.