At a Glance
- Tasks: Support fundraising efforts by processing donations and managing donor data in a friendly team.
- Company: Renowned Museum in Central London, offering a vibrant work environment.
- Benefits: £14.80 per hour, paid lunch break, holiday accrual, and hybrid working.
- Other info: Great opportunity for career growth and to support underrepresented communities.
- Why this job: Join an exciting organisation and make a real impact on philanthropic initiatives.
- Qualifications: Experience in fundraising CRM, data processing, and strong attention to detail required.
A leading, renowned Museum in Central London needs a highly skilled Database Income processing Officer for an interim temp role for 3 months. This is a great opportunity to join an organisation at a very exciting time if you have fundraising and donor income processing experience and sound CRM skills.
Using Raiser’s Edge, you will work with your Manager to ensure income is processed in a timely and compliant manner and you will be a key part of a friendly team.
Main Responsibilities:- Providing vital support for the Museum’s philanthropic supporters and corporate partners through database administration and gift processing.
- Working with the database team to ensure the database is maintained and up-to-date with data protection legislation.
- Processing Development income and Gift Aid, regular housekeeping activities and ad hoc data quality projects.
- Administering and managing data input and processing within the Development CRM database.
- Working with the Senior Database Manager to ensure that all data is held in accordance with UK GDPR, PECR, PCI regulations and the Fundraising Promise.
- Accurately processing Development income, including logging pledges, processing donations, Corporate partnerships and memberships, event related income.
- Ensuring Gift Aid is correctly captured and processed, supporting the submission of claims to HRMC.
- Raising invoices to donors and corporate partners as needed.
- Finance reconciliation, to ensure Development CRM data matches finance and bank details, plus assisting with audits.
- Creating data selections for donor communications, working with the Stakeholder Data Team, Membership, Patrons and others to ensure key data points are included, are accurate and that suppressions are applied.
- Supporting the Senior Database Manager in monitoring users on the database and identifying additional training needs.
- Providing the Senior Database Manager and Head of Strategy Operations with data and/or reports on Development income and CRM data quality.
- CRM housekeeping and data quality experience.
- Income processing within a fundraising environment, including running Gift Aid claims.
- Knowledge and understanding of GDPR and other data protection legislation.
- Advanced use of Excel for helping process data, mailing lists, etc.
- Demonstrable experience working in a fundraising CRM team.
- Experience in handling financial and non-financial data and developing and administering effective processes.
- Experience with fundraising CRM data processing including for imports, queries, exports.
- Experience of running data quality checks and reports, taking appropriate action to clean up data.
- Exceptional attention to detail, in particular when working with data.
- Ability to multi-task and meticulous eye for detail.
- Strong analytical and problem-solving skills, the ability to analyse processes to find ways to improve.
- Ability to maintain confidentiality and be responsible for sensitive information.
- Knowledge of Raiser’s Edge (RE7) is desirable as is knowledge of direct debit processing/tools, and understanding of data security, the fundraising regulator and financial industry standards.
- The ability to design and implement new processes and iterative improvements to existing processes would also be an advantage.
Due to the large number of applications that we receive, only shortlisted applicants will be contacted. Val Wade Recruitment are actively looking for applicants from underrepresented communities and pride ourselves as an equal opportunities employer and agency.
Database Income Officer employer: Val Wade Recruitment
Join a leading and renowned Museum in Central London as a Database Income Officer, where you will be part of a friendly team dedicated to supporting philanthropic efforts. Enjoy a competitive hourly rate, a paid lunch break, and holiday accrual while working in a hybrid environment that fosters employee growth and development. This role offers a unique opportunity to contribute to meaningful projects at an exciting time for the Museum, all within a culture that values diversity and equal opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Database Income Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the fundraising and CRM world. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Get your hands dirty with Raiser’s Edge! If you haven't already, brush up on your skills with this CRM. The more familiar you are with it, the more confident you'll feel during interviews, and we all know confidence is key!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Database Income Officer. Be ready to share specific examples of how you've handled data processing and compliance in the past.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our platform. It shows you're keen and engaged, plus it makes it easier for us to keep track of your application. Don't miss out on this opportunity!
We think you need these skills to ace Database Income Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Database Income Officer role. Highlight your fundraising and donor income processing experience, as well as your CRM skills, especially with Raiser’s Edge. We want to see how your background fits perfectly with what we’re looking for!
Show Off Your Attention to Detail:In this role, attention to detail is key! Use your application to demonstrate how you've successfully managed data in the past. Share specific examples of how you’ve ensured compliance with data protection legislation and maintained data quality.
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about your relevant experience and skills. This will help us see your fit for the role quickly!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to manage applications and ensures your details are securely processed. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Val Wade Recruitment
✨Know Your CRM Inside Out
Make sure you brush up on your Raiser’s Edge skills before the interview. Familiarise yourself with its features, especially those related to income processing and data quality checks. Being able to discuss specific functionalities will show that you're not just a user but someone who can leverage the system effectively.
✨Showcase Your Fundraising Experience
Prepare examples from your past roles where you've successfully processed donations or managed donor data. Highlight any experience with Gift Aid claims and how you ensured compliance with data protection legislation. This will demonstrate your understanding of the fundraising environment and your ability to contribute immediately.
✨Attention to Detail is Key
Since this role requires exceptional attention to detail, be ready to discuss how you've maintained data accuracy in previous positions. You might even want to bring along a few examples of reports or processes you've improved to illustrate your meticulous nature.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical and problem-solving skills. Think of scenarios where you identified issues in data processing or developed new processes. Be prepared to explain your thought process and the outcomes of your actions, as this will showcase your ability to improve existing systems.
