Business Operations Manager in City of London

A highly regarded luxury fashion and accessories brand, based in Knightsbridge, is seeking an experienced and highly organised Business Operations Manager to support the Founder and oversee the smooth day-to-day running of the office and boutique operations.

This office based role is varied and hands-on, suited to someone who thrives in a small business environment, enjoys responsibility, and takes pride in keeping everything running seamlessly behind the scenes.

Reporting directly to the Founder, you will act as a trusted right-hand support while managing a broad range of office, operational and administrative responsibilities, including:

• Stock, Invoices & Operations: Checking deliveries, invoices and payment schedules; Booking stock into the stock management system; Organising inter-location stock transfers and annual stock takes; Reporting on the performance of stores.
• HR & Payroll Support: Managing the HR platform and onboarding new starters; Liaising with HR consultants and issuing contracts; Collating timesheets and payroll data for the accountant.
• Health & Safety: Maintaining health and safety records and risk assessments; Ensuring compliance with fire, electrical and safety checks.

Ideally, you will have:

• At least 5 years’ experience in a senior administrative or office management role within a small business environment.
• Excellent written and verbal communication skills.
• Exceptional organisational skills with the ability to prioritise under pressure.
• A proactive, flexible and positive approach, with strong attention to detail.
• Absolute discretion, professionalism and trustworthiness.
• Strong IT skills, particularly Microsoft Word and Excel.
• Confidence working with data, reports and spreadsheets.
• A high level of accuracy, especially when handling stock and numerical information.
• A team-focused mindset with the ability to manage upwards effectively.

This role is fully office-based and ideal for someone looking for a long-term, stable role within a luxury brand environment. This is a fantastic opportunity, apply now!

Due to the large number of applications that we receive, only shortlisted applicants will be contacted. Val Wade Recruitment are actively looking for applicants from underrepresented communities and pride ourselves as an equal opportunities employer and agency.