Facilities Operations Manager, Soft Services, ongoing temporary role, World Class University, 35 hours per week, £24.00 per hour plus holiday pay
Are you a seasoned Facilities Management professional with management experience within Soft Services? We are recruiting for a confident Facilities Operations Manager on an ongoing basis to support during a time of staff changes. This role is working within a World Class University, in their Estates department which covers areas including Estates Strategy, Capital Projects, Maintenance, Energy, Carbon and Environmental Management, Health & Safety and Catering. You will manage Soft Services including delivery of cleaning, janitorial portering and waste management services, managing the Facilities Management Supervisors and working closely with the Head of Facilities Management.
Key Responsibilities:
Managing the delivery of cleaning, janitorial and portering services, ensuring agreed standards are consistently met
Managing and coordinating FM Supervisors within Soft Services
Overseeing periodic deep cleaning programmes, conference and summer schools cleaning and housekeeping, event setups and clear-downs, and seasonal work
Acting as the operational escalation point for urgent issues, customer concerns, and incidents
Ensure integration between Cleaning, Janitorial and Portering teams
Approving rotas and annual leave and oversee absence management
Delivering training where required
Overseeing operational compliance with Health & Safety legislation, COSHH, RAMS, risk assessments, PPE and Fire Safety
Ensuring that regular audits and inspections are carried out in line with internal procedures, analysing trends, and implementing corrective actions
Ensuring effective incident and accident, near miss reporting and follow-up (RIDDOR awareness), coordinating incident investigations and learning outcomes
Maintaining secure, compliant stores and cleaning cupboards and high standards of equipment care
Providing visible leadership and hands on operational support during summer schools, conference seasons, open days, Welcome Week and exam periods
Coordinating event cleaning and portering logistics
Ensuring use of CAFM (e.g., MiCAD, ), for job assignment, monitoring, SLA compliance and closure
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Facilities Operations Manager employer: Val Wade Recruitment Careers
As a leading Higher Education provider in the Arts and Performance sector, we offer a dynamic work environment in London that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a strong focus on compliance and best practices, ensuring that our staff are well-equipped to excel in their roles. Join us to be part of a diverse and inclusive culture where your contributions are valued and impactful.
Contact Details:
Val Wade Recruitment Careers Recruitment Team
