Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support Field Engineers and manage service bookings with excellent communication.
- Company: Join Vaillant Group, a leader in customer service innovation.
- Benefits: Enjoy 25 days holiday, a generous pension scheme, and a modern work environment.
- Other info: Permanent, full-time role with great career development opportunities.
- Why this job: Be part of a dynamic team making a real difference in customer service.
- Qualifications: Customer service experience and familiarity with SAP and Salesforce preferred.
The predicted salary is between 25000 - 32000 £ per year.
Vaillant Group is seeking a Customer Service Advisor in Belper, UK. The successful candidate will support Field Engineers and manage service bookings while ensuring excellent communication across teams.
A background in customer service and experience with SAP and Salesforce are preferred.
The role offers a permanent, full-time contract with attractive benefits, including:
- 25 days holiday
- A generous pension scheme
- A modern working environment
Service Planning & Workload Coordinator employer: Vaillant Group
Contact Detail:
Vaillant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Planning & Workload Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Vaillant Group. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching common questions for Customer Service Advisors. We can help you with mock interviews to boost your confidence and ensure you shine when it counts!
✨Tip Number 3
Show off your skills! If you’ve got experience with SAP and Salesforce, make sure to highlight that during your conversations. We want to see how you can bring value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly.
We think you need these skills to ace Service Planning & Workload Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills with SAP and Salesforce. We want to see how your background aligns with the role of Service Planning & Workload Coordinator!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Let us know what makes you the perfect fit for Vaillant Group.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects your ability to communicate clearly and effectively. We love candidates who can convey their thoughts well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Vaillant Group
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples of how you've handled challenging situations. Vaillant Group values excellent communication, so think about times when you’ve gone above and beyond for a customer.
✨Familiarise Yourself with SAP and Salesforce
Since experience with SAP and Salesforce is preferred, make sure you understand the basics of these systems. If you have used them before, prepare to discuss specific tasks you accomplished using these tools.
✨Research Vaillant Group
Take some time to learn about Vaillant Group’s values, mission, and recent developments. This will not only help you answer questions but also show your genuine interest in the company and the role.
✨Prepare Questions to Ask
Think of insightful questions to ask at the end of your interview. This could be about team dynamics, the challenges faced by Field Engineers, or how success is measured in the role. It shows you’re engaged and serious about the position.