At a Glance
- Tasks: Service and repair Vaillant products while delivering top-notch customer service.
- Company: Join the Vaillant Group, a leader in sustainable heating solutions.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a generous pension scheme.
- Other info: Work-life balance with state-of-the-art equipment and opportunities for personal development.
- Why this job: Be part of a team shaping the future of heating and sustainability.
- Qualifications: Must hold relevant gas certificates and have excellent customer service skills.
The predicted salary is between 32000 - 38000 £ per year.
- Company : Vaillant Group U. K. Ltd
- Country : United Kingdom (GB)
- Brand : Vaillant
- Working time : Full-time
- What We Achieve Together
- Reporting to the Field Service Manager, you will carry out Servicing and Repairs on Vaillant Group brand products.
- This role will include fault finding on breakdown call outs and system work repairs.
- Providing Customer Service Excellence at every opportunity.
- Working towards KPI’s to support our Sales Department.
- Following procedures and processes set by Field Service and support Field Sales Initiatives.
- All activities above will be supported by a well-established team of Operational Support Technicians and training department.
- What Makes Us Successful Together
- The successful candidate will hold CCN1, HTR1, CENWAT1 & LPG ACS gas certificates and preferably live in postcode area NG.
- Excellent customer service skills are essential for this role.
- A high level of technical knowledge of the domestic gas range of group products and have effective communications and IT skills.
- An extremely flexible and adaptable approach is required to ensure our customer’s expectations are exceeded.
- This position requires a highly motivated individual from a field engineering background, whose knowledge and ability to understand and balance customer expectations with stakeholder needs will result in customer service excellence.
- The candidate must have an interest to grow their skills and knowledge to carry out work on any developing future technologies such as Renewable and Commercial products.
- What You Can Count On
- We provide our Service Engineers with state-of-the-art equipment to enable them to have the best working conditions available. (Company Van, fuel card, uniform, specialist tools, tablet, mobile phone)
- Work-life-balance – We offer you the opportunity to start and end your working day on your doorstep.
- For your convenience, any spare parts you need are delivered securely, direct to you.
- We offer our employees an attractive remuneration package, 25 days holiday plus bank holidays and bonus opportunities.
- We offer a generous pension scheme which enables our employees to have greater financial security when they do retire.
- For our employee’s peace of mind, we provide a death in service benefit and the option of subsidised private health care.
- What Makes Us Special
We take care of a better climate.
In every home and our environment.
As a successful family business, we have been living up to this claim for over 150 years.
We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.
You will find sustainability everywhere at the Vaillant Group.
In the office, at the production sites and on the road.
Around 16,000 employees from over 70 countries are committed to this every day.
As an international team, we take responsibility - for our future and that of our planet.
We promote your personal development so that you can act with passion and together we can ensure a better climate.
Become part of the Vaillant Group and help us shape the future of heating!
We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.
- Your Contact
- Amanda Smith
- +44 7734 985 093
- #J-18808-Ljbffr
Field Service Engineer - Covering Postcodes NG employer: Vaillant Group UK
At Vaillant Group U.K. Ltd, we pride ourselves on being an exceptional employer, offering our Field Service Engineers a supportive work environment in London that prioritises work-life balance and personal development. With state-of-the-art equipment, competitive remuneration, and a commitment to sustainability, we empower our employees to excel in their roles while contributing to a greener future. Join us and be part of a family business that values equity and fosters growth in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Covering Postcodes NG
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Vaillant Group UK as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Vaillant Group UK and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Vaillant Group UK’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - Covering Postcodes NG
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Vaillant Group UK, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Vaillant Group UK, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Vaillant Group UK.
How to prepare for a job interview at Vaillant Group UK
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Vaillant Group UK offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Vaillant Group UK but also helps you get a feel for whether you’d thrive in that environment.
