At a Glance
- Tasks: Support climate-friendly technologies by servicing and repairing heating products.
- Company: Join the Vaillant Group, a leader in sustainable heating solutions.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a generous pension scheme.
- Other info: Work-life balance with state-of-the-art equipment and opportunities for personal development.
- Why this job: Make a real impact on climate change while developing your technical skills.
- Qualifications: Must hold relevant gas certificates and have excellent customer service skills.
The predicted salary is between 30150 - 36850 £ per year.
Field Service Engineer - Covering postcodes N and NW
Job Description
Supporting the change for more climate-friendly technologies. And helping the climate with every single adjustment. Both count. Both are us.
- Company
- : Vaillant Group U. K. Ltd
- Location
- : London-GBR
- Country
- : United Kingdom (GB)
- Brand
- : Vaillant
- Contract type
- : Permanent
- Working time
- : Full-time
- What we achieve together
- Reporting to the Field Service Manager, you will carry out Servicing and Repairs on Vaillant Group brand products.
- This role will include fault finding on breakdown call outs and system work repairs.
- Providing Customer Service Excellence at every opportunity.
- Working towards KPI’s to support our Sales Department.
- Following procedures and processes set by Field Service and support Field Sales Initiatives.
- All activities above will be supported by a well-established team of Operational Support Technicians and training department.
- What makes us successful together
- The successful candidate will hold CCN1, HTR1, CENWAT1 & LPG ACS gas certificates and preferably live in postcode area N or NW.
- Excellent customer service skills are essential for this role.
- A high level of technical knowledge of the domestic gas range of group products and have effective communications and IT skills.
- An extremely flexible and adaptable approach is required to ensure our customer’s expectations are exceeded.
- This position requires a highly motivated individual from a field engineering background, whose knowledge and ability to understand and balance customer expectations with stakeholder needs will result in customer service excellence.
- The candidate must have an interest to grow their skills and knowledge to carry out work on any developing future technologies such as Renewable and Commercial products.
- What you can count on
- We provide our Service Engineers with state-of-the-art equipment to enable them to have the best working conditions available. (Company Van, fuel card, uniform, specialist tools, tablet, mobile phone)
- Work-life-balance – We offer you the opportunity to start and end your working day on your doorstep.
- For your convenience, any spare parts you need are delivered securely, direct to you.
- We offer our employees an attractive remuneration package, 25 days holiday plus bank holidays and bonus opportunities.
- We offer a generous pension scheme which enables our employees to have greater financial security when they do retire.
- For our employee’s peace of mind, we provide a death in service benefit and the option of subsidised private health care.
- What makes us special
We take care of a better climate.
In every home and our environment.
As a successful family business, we have been living up to this claim for over 150 years.
We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy‑saving solutions.
You will find sustainability everywhere at the Vaillant Group.
In the office, at the production sites and on the road.
Around 16,000 employees from over 70 countries are committed to this every day.
As an international team, we take responsibility - for our future and that of our planet.
We promote your personal development so that you can act with passion and together we can ensure a better climate.
Become part of the Vaillant Group and help us shape the future of heating!
We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.
- © 2025 Vaillant Group
Field Service Engineer - Covering postcodes N and NW in London employer: Vaillant Group Belgium
At Vaillant Group, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With a generous benefits package including 25 days of holiday, a robust pension scheme, and comprehensive health support, we ensure our team members feel valued and secure. Join us in our mission to create sustainable heating solutions while enjoying the opportunity for personal growth within a family-oriented environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Covering postcodes N and NW in London
✨Join Engineering Meetups!
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We think you need these skills to ace Field Service Engineer - Covering postcodes N and NW in London
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer - Covering postcodes N and NW, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
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Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Vaillant Group Belgium specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Vaillant Group Belgium
✨Brush Up on Core Engineering Principles
Before heading into the interview with Vaillant Group Belgium, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Vaillant Group Belgium want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
