At a Glance
- Tasks: Lead a vibrant team, enhance guest experiences, and manage daily operations with flair.
- Company: Vagabond, a lively wine bar known for its fun atmosphere and great service.
- Benefits: £950 for wellbeing, free meals, discounts, flexible hours, and exciting career growth.
- Other info: Enjoy wine trips, parties, and a supportive work environment.
- Why this job: Join a dynamic team, share your passion for wine, and create memorable experiences.
- Qualifications: Energetic, people-focused, with leadership skills and a love for great service.
The predicted salary is between 25000 - 30000 £ per year.
A Vagabond Supervisor will be supporting the management team in the daily operation of the shop with style and charisma. They will be driving standards and ensuring that all team members are trained appropriately and with energy and enthusiasm. They will be the people’s person, filling the role of an agony aunt, high fiver and standards checker. Basically, an all-round legend.
Responsibilities
- Wine Wingperson (A.K.A. Guest Experience Guru): You’re the guide on every guest’s journey through the Vagabond experience. Pouring wine wisdom, making top-notch recommendations, and ensuring no one leaves wondering what a tannin is.
- Till Tamer (Master of Buttons and Bites): From ringing up rounds to taking food orders like a pro, you make the tills sing and the orders fly. Swift, smooth, and always with a smile.
- Bar Boss-in-Action: Serve drinks with confidence and flair, from sparkling to crafted cocktails, as the bar is your kingdom.
- Wine Machine Whisperer: Restocking, resetting, and resolving issues with dispensers and wine service to keep operations running smoothly.
- Shift Captain (Ruler of the Floor): Manage shift operations including cash handling, service flow, and team morale under expert guidance.
- Stock Sidekick (The Management’s Secret Weapon): Assist with orders, counts, and deliveries to keep wine supply and cellar in check.
- Team Trailblazer: Support, guide, and boost morale; train new staff and drive team performance during service.
What We Offer / Benefits
- £950 to spend on mental and physical wellbeing each year
- Benefits package including half-price cinema tickets, discounted holidays, shopping and gym memberships
- Free meals on every shift
- Competitive rates of pay
- Training and development opportunities
- 50% discount on everything in Vagabond and 20% on Majestic Wine
- Employee Assistance Programme
- Flexible working hours
- Opportunity to grow and progress your career
- Referral fee
- Wine trips abroad
- Long Service Awards
- Birthday Present
- Volunteer Day Off
- Parties!
Qualifications / What We’re Looking For
- Loves Service Like They Love Wine: Passionate about delivering great service and enjoying guest interactions. Ability to discuss wine, life, and snacks with guests.
- People Person (and a High-Five Connoisseur): Positive, energetic, and able to foster good vibes and human connections.
- Style and Trustworthiness: Sharp, reliable, and guest-focused; earns the trust of guests and team members.
- Leadership Abilities: Able to lead, inspire, and motivate a team to reach higher performance.
Supervisor - Fulham, London employer: Vagabond Wines
Vagabond is an exceptional employer located in Fulham, London, offering a vibrant work culture that prioritises employee wellbeing and development. With benefits like a generous annual budget for mental and physical health, flexible working hours, and opportunities for career progression, team members thrive in an environment that celebrates passion for service and camaraderie. Join us to be part of a dynamic team where your contributions are valued, and every shift is an opportunity for fun and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Fulham, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Vagabond Wines. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Vagabond Wines
Don't be shy about reaching out to Vagabond Wines directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor - Fulham, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Vagabond Wines and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Vagabond Wines
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
