Front of House Team Member

Front of House Team Member

London Full-Time No home office possible
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At a Glance

  • Tasks: Engage with guests, serve delicious food and wine, and keep the venue vibrant.
  • Company: Join Vagabond Wines, an award-winning independent wine bar and kitchen with a passion for people.
  • Benefits: Enjoy £950 for wellbeing, half-price cinema tickets, free meals, and amazing discounts on wines.
  • Why this job: Perfect for wine lovers wanting to learn and grow in a fun, energetic environment.
  • Qualifications: No formal wine knowledge needed; just a love for wine and people!
  • Other info: Opportunities for career growth and funded WSET training await you!

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We are an award-winning, high fiving, people loving, training leading, independent wine bar and kitchen!

If you love wine, and want a career in the industry, or if you love talking to people and want to learn about wine -there is no better place to start than at Vagabond Wines.

We offer 100+ delicious wines by the glass, available to sample and explore via our bespoke wine dispensers, a seasonal sharing menu and our very own, very cool, urban winery in nearby Battersea Power Station where we make English wines.

At the heart of our stores are of course people who through their vibrancy & energy bring our wines to life. All levels of wine knowledge are open to apply. If you just know you like it but don’t have the formal training, don’t worry. We offer great training opportunities. If you\’re looking for a role where you can inspire, lead, engage and motivate an entire team, this is the job for you!

What we can offer you:

  • £950 to spend on your mental and physical wellbeing every year
  • A benefits package like no other, including half price cinema tickets, discounted holidays, shopping and gym memberships
  • Free meals on every shift you work
  • Competitive rates of pay
  • Training and development within a structured career path, with 100\’s of online and classroom lead courses
  • Amazing discounts on our wines and beer
  • Employee assistance programme
  • Opportunity to grow and progress your career

There are a wealth of career opportunities within Vagabond as we
grow, the Wine advisors we hire today will be developed into the General
Managers of tomorrow.

Every successful Wine Advisor candidate will have the
opportunity to take WSET Levels 1 & 2 in the course of their training, totally
funded by us, and our newly developed training platform helps ensure you are
always learning and developing new skills.

Role responsibilities:

  • Interacting with & guiding our guests
  • Serving drinks & foods to tables
  • Advising and upselling on our products
  • Clearing tables and keeping the venue clean
  • Entertaining both guests and other team members
  • Maintaining our machines and ensuring smooth service throughout
  • Being a total legend

Competitive
pay level with the addition of Service Charge equals £10-14 per hour, plus
staff discounts on our wines, food and beer and the opportunity to
consistently taste our ever changing range of incredible wines.

If you are interested in being part of the family
at one of our many branches in London, please get in touch with your CV through
the link below.

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Front of House Team Member employer: Vagabond Wines

Vagabond Wines is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about wine and customer service. With comprehensive training opportunities, including fully funded WSET courses, and a generous benefits package that prioritises employee wellbeing, team members can thrive both personally and professionally. Located in the heart of London, Vagabond offers a unique chance to grow within a dynamic team while enjoying amazing discounts on wines and food.
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Contact Detail:

Vagabond Wines Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with the wines Vagabond offers. Knowing a bit about their selection can help you engage in meaningful conversations during your interview, showing your genuine interest in the role.

✨Tip Number 2

Practice your customer service skills. Since the role involves interacting with guests, think of scenarios where you can demonstrate your ability to engage and entertain customers effectively.

✨Tip Number 3

Show enthusiasm for learning. Mention your eagerness to take advantage of the training opportunities offered, like the WSET courses, to highlight your commitment to growing within the wine industry.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

We think you need these skills to ace Front of House Team Member

Excellent Communication Skills
Customer Service Orientation
Wine Knowledge (or willingness to learn)
Upselling Techniques
Teamwork and Collaboration
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Interpersonal Skills
Ability to Work in a Fast-Paced Environment
Basic Food and Beverage Knowledge
Positive Attitude
Multitasking Abilities

Some tips for your application 🫡

Show Your Passion for Wine: In your application, express your enthusiasm for wine and the hospitality industry. Mention any personal experiences or interests related to wine that could make you a great fit for Vagabond Wines.

Highlight Customer Service Skills: Emphasise your ability to interact with and guide guests. Provide examples of previous roles where you successfully engaged with customers, as this is crucial for a Front of House Team Member.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job description. Focus on relevant roles, responsibilities, and any training you've undertaken that relates to hospitality or wine.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your personality. Use it to demonstrate how you can inspire and motivate others, which is key for this role.

How to prepare for a job interview at Vagabond Wines

✨Show Your Passion for Wine

Make sure to express your enthusiasm for wine during the interview. Whether you're a connoisseur or just starting out, sharing your love for wine can help you connect with the interviewers and demonstrate that you're a good fit for their vibrant culture.

✨Highlight Your People Skills

As a Front of House Team Member, interacting with guests is key. Be prepared to share examples of how you've successfully engaged with customers in the past, whether in a previous job or in social settings. This will show that you can create a welcoming atmosphere.

✨Demonstrate Your Willingness to Learn

Vagabond Wines values training and development, so be sure to convey your eagerness to learn about wine and improve your skills. Mention any relevant courses or experiences, and express your excitement about the training opportunities they offer.

✨Prepare Questions About the Role

Having thoughtful questions ready shows your genuine interest in the position. Ask about the team dynamics, training processes, or what a typical day looks like. This not only helps you understand the role better but also demonstrates your proactive attitude.

Front of House Team Member
Vagabond Wines
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