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- Tasks: Manage data updates, publish ratings, and handle client requests efficiently.
- Company: Join Vadis Technologies, part of Moody's, a leader in risk management.
- Benefits: Enjoy a collaborative culture, flexible work options, and opportunities for growth.
- Why this job: Be part of a diverse team that values innovation and integrity while making an impact.
- Qualifications: Ideal candidates have relevant experience or internships and a Bachelor's degree.
- Other info: Moody's promotes inclusivity and encourages applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Business Process Management Specialist (Press Desk)II role at Vadis Technologies - A Moody's Company.
Location: One Canada Square, Canary Wharf, London, E14 5FA, GB
Line Of Business: ROC(ROC)
Job Category: Operations
Experience Level: Experienced Hire
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We strive to create an inclusive environment where everyone feels welcome to be who they are, with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
If you are excited about this opportunity but do not meet every single requirement, please apply! You may still be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills And Competencies:- Excellent attention to detail and ability to complete repetitive processes with no error
- Clear written and verbal communication skills with an ability to communicate complex business concepts to a senior audience
- Highly organized and efficient
- Competency in Microsoft Office (Outlook, Excel, Word, PowerPoint, and Teams)
- Excellent stakeholder management skills with the drive and enthusiasm required to achieve results and ensure customer satisfaction
- Strong interpersonal skills
- Demonstrate agile way of working and undertaking ad hoc projects
Some relevant work experience and/or relevant internship experience preferred. Undergraduate/first-level degree (e.g. Bachelor’s degree).
Responsibilities:- Performs tasks including but not limited to data and research updates, publishing ratings, research and press release templates and disclosures consistent with regulatory requirements, internal policies and guidelines for designated LOB support.
- Monitors designated mailboxes to ensure timely and effective handling of internal and external client requests.
- Monitors High Profile Actions.
- Completes Data Reports for Senior Management.
- Organizes work to meet deadlines and time-sensitive requests/projects.
- Facilitates resolution to technical issues and/or more complex external inquiries with supervision by Manager.
- Tracks and monitors tasks and discrepancies.
- Ensures quality of dissemination of research and thereby containing errors in ratings publication.
- Demonstrates the ability to deal professionally with clients.
- Delivers high level of service across high volume of transactions.
- Promptly and efficiently escalates conflicts/problems/database/data inconsistency.
- Able to identify and research issues and/or discrepancies with data and/or requests for follow up with the analyst.
- Resolves basic client inquiries (both internal and external clients).
- Demonstrates increasing awareness of procedures, guidelines and regulatory requirements as it pertains to their job function by asking relevant questions.
- Liaison with Rating Teams and other Moody’s departments (Legal, Compliance, Commercial, Information Technology, etc.) as required.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Business Process Management Specialist (Press Desk)II employer: Vadis Technologies - A Moody's Company
Contact Detail:
Vadis Technologies - A Moody's Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Process Management Specialist (Press Desk)II
✨Tip Number 1
Familiarise yourself with Moody's values and culture. Understanding their emphasis on inclusivity and curiosity can help you align your responses during interviews, showcasing how you embody these principles.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and PowerPoint. Being proficient in these tools will not only help you in the role but also demonstrate your readiness to handle the tasks outlined in the job description.
✨Tip Number 3
Prepare examples of how you've successfully managed stakeholder relationships in the past. Highlighting your interpersonal skills and ability to communicate complex concepts clearly will set you apart from other candidates.
✨Tip Number 4
Research the specific responsibilities of the role, such as data reporting and client inquiries. Being able to discuss relevant experiences or projects that relate to these tasks will show your genuine interest and preparedness for the position.
We think you need these skills to ace Business Process Management Specialist (Press Desk)II
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your attention to detail, communication skills, and any experience with Microsoft Office tools.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with those of Moody's and provide specific examples of how you've demonstrated similar competencies in previous roles.
Showcase Relevant Experience: If you have experience in business process management or related fields, be sure to detail this in your application. Highlight any internships or projects that demonstrate your ability to handle data, client inquiries, and stakeholder management.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. Clear and concise communication is key, so ensure that your writing is free from typos and grammatical mistakes.
How to prepare for a job interview at Vadis Technologies - A Moody's Company
✨Showcase Your Attention to Detail
As a Business Process Management Specialist, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Communicate Clearly and Confidently
You’ll need to convey complex business concepts to senior audiences. Practice explaining your previous projects or experiences in a clear and concise manner, focusing on how you can translate technical jargon into understandable terms.
✨Demonstrate Organisational Skills
Being highly organised is key for this role. Be ready to discuss how you prioritise tasks and manage deadlines, perhaps by sharing specific tools or methods you use to stay efficient.
✨Prepare for Stakeholder Management Questions
Expect questions about your experience with stakeholders. Think of instances where you successfully managed relationships or resolved conflicts, highlighting your interpersonal skills and customer satisfaction focus.
