At a Glance
- Tasks: Coordinate and schedule nationwide operational works for a dynamic team.
- Company: Join Green Zone Surveys, a leader in building compliance and energy assessment.
- Benefits: Enjoy a competitive salary, pension scheme, life insurance, and free parking.
- Other info: Full training provided with clear career progression opportunities in a supportive environment.
- Why this job: Be at the heart of operations, ensuring smooth service delivery and making a real impact.
- Qualifications: Strong organisational skills and excellent communication; experience in scheduling is a plus.
The predicted salary is between 25200 - 30800 £ per year.
Green Zone Surveys is a building compliance and energy assessment company, supporting organisations across the UK and Ireland to meet legal, safety and sustainability obligations. We work with facilities management (FM) providers, HVAC companies and directly with businesses to deliver high-quality, reliable services across both public and private sectors.
As we continue to expand, we are looking for a well-organised Service Delivery Coordinator to join our successful operations team, coordinating and scheduling our nationwide works. This is a full-time, permanent, office-based role at the heart of our operations. You will make sure our technicians are in the right place, with the right information, at the right time – working closely with clients, operatives and colleagues to keep our service delivery running smoothly. Full training will be provided. The role is based at our North East head office at Cobalt Business Exchange, Wallsend. The hours are: Monday - Thursday: 08:30 to 16:30. Friday: 09:00 to 16:00.
About the role
- Coordinate and schedule nationwide operational works
- Allocate work efficiently based on technician availability, location and competency
- Manage booking confirmations and all scheduling requirements
- Liaise with clients regarding booking dates, access requirements and operational updates
- Ensure operatives receive accurate job information, RAMS and site-specific requirements
- Maintain accurate records within the RIMS TeamDesk system and internal calendar / planning systems
- Work closely with other team members to coordinate planning as efficiently as possible
- Provide cover during colleague leave / absence to ensure continued operational delivery
What you will bring
- Strong organisational skills with a high level of accuracy and attention to detail
- Excellent communication skills, both written and verbal
- Good IT skills and confidence learning new systems
- Self-motivated and able to use your own initiative
- Honest, reliable and enjoys working as part of a team
- Experience in scheduling, coordination or an operations support role (desirable)
- Relevant qualifications or experience within building compliance (desirable)
What's in it for you
- Company pension scheme
- Life insurance
- Free parking on site
- On-site canteen
- Good transport links
- Company events
- Full training provided
- Supportive team environment with scope for personal development and career progression
- Clear career progression path as the business and Group continue to grow
Service Delivery Coordinator in Wallsend employer: Vadella
Vadella Group is an exceptional employer that prioritises the health and safety of its employees while fostering a culture of continuous improvement and collaboration. With a strong focus on employee growth, you will have the opportunity to work closely with the leadership team and influence H&S strategies across multiple sites in the UK. The hybrid working model, combined with regular site visits, ensures a dynamic work environment that values both flexibility and engagement.
