Director, Business Development

Pivot Point Consulting enables healthcare organizations to realise the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations. The firm is currently ranked #1 Best in KLAS: Managed IT Services and #1 Best in KLAS: Technical Services, and has been repeatedly recognised as a top performer by KLAS in multiple categories, including Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020.

The Business Development Director is responsible for growing the business by establishing new clients and maintaining relations with current clients. This role may have regional responsibilities as decided by the Managing Director of Client and Consultant Partnerships.

Essential Job Functions:

• Develop new and existing client relationships, including relationships at multiple leadership and buyer organisational levels (e.g. C suite, Key stakeholders, Decision Makers).
• Increase market share in existing clients and maximise new business development opportunities within assigned territory, achieving targets for revenue, profitability and sales growth.
• Understand Pivot Point Consulting and Vaco’s full capabilities to offer services and solutions that match client and market needs.
• Collaborate across Vaco brands to develop, sell and provide oversight of multidisciplinary UP sell client solutions.
• Exceed customer expectations and contribute to a high level of customer satisfaction.
• Work with Executive Owner and serve as owner of Strategic or Key Accounts, including owning and facilitating account meetings and planning.
• Seek out and target new customers and initiate a plan to approach and secure new business for Pivot Point Consulting.
• Manage key customer relationships.
• Work with Pivot Point Consulting Solution centre to serve as a point of contact and assist in the creation of proposals, presentations and RFP responses.
• Present new opportunities to the Solution Center to determine appropriate pursuit methodology.
• Provide support, coaching and mentoring to internal and project teams with the goal of developing and retaining talent within Pivot Point Consulting.
• Communicate clearly Pivot Point Consulting’s differentiators in the market and to each Practice’s services/solutions and their value.
• Represent Pivot Point Consulting and Vaco at conferences, trade shows or other public events.
• Actively own and manage opportunities and sales pipeline in CRM. Ensure opportunities are current and data is accurately projected for forecasting.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Desired Competencies & Skills:

• Action oriented - Embracing new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Communicates effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension; active listener to ensure clear understanding.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Autonomous time management – Balancing sales opportunities, pipeline ownership, travel and Pivot Point Consulting services and solutions knowledge with minimal oversight.
• Solution-oriented – Ability to identify the key requirements in complex situations, anticipate customer needs and work with subject matter experts to design solutions.

Education and Experience:

• Bachelor’s Degree or equivalent experience required.
• 5+ years of sales experience within the healthcare industry is required.
• Experience in healthcare IT consulting from a delivery, recruiting and/or sales background is highly preferred.
• Background and knowledge of healthcare advisory solutions, services and/or staffing regarding; EMR, EHR, ERP, Business Intelligence and Implementation is highly preferred.

Location: Remote

Travel Requirements: Travel as needed for client and candidate visits within designated market as well as national conferences or trade shows as required.

Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position: Frequent: Sitting, walking, eye/hand/foot coordination and repetitive motion. Occasional: Standing and bending. Infrequent: Lifting up to 10 pounds.