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- Tasks: Lead and manage hospitality operations, ensuring top-notch service and customer satisfaction.
- Company: Join Vacherin, a diverse and fun-loving team in the hospitality industry.
- Benefits: Enjoy personal development, private medical care, wellbeing support, and great discounts.
- Why this job: Be part of an award-winning team while balancing work and home life.
- Qualifications: Experience in hospitality management and a passion for food and service.
- Other info: Dynamic role with opportunities for growth and recognition in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Get AI-powered advice on this job and more exclusive features.
This range is provided by Vacherin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth.
Are you passionate about food, drink and service, want to be part of an award-winning hospitality team—and still make it home for dinner? We are looking for a Hospitality Operations Manager to work with us at a B&I site in Canary Wharf.
Location: E14 5EY
Working Pattern: 40 hours per week, Monday- Friday
Purpose:
- To organise and control all aspects of the hospitality catering operation in line with the strategic plan for growth and profitability of the business
- To manage and control all aspects of the business within budgetary guidelines and to comply with the client, company and statutory regulations
- To be proactive in the engagement of customers and adapting the offer to suit their needs providing an opportunity to maximise revenue
- To develop and train a highly motivated team who put our customers first and deliver the contractual requirements
- To forecast your business areas highlighting risks on profit targets to your manager and to share success to other business groups to maximise the group profitability
Key Responsibilities
- To ensure all company and statutory regulations pertaining to health & safety, hygiene & fire are adhered to at all times.
- To ensure a standard of personal and general cleanliness and hygiene as to comply with company and statutory regulations
- To ensure your team wears the correct standard of dress or uniform at all times
- To promote the Health and Wellbeing of your staff
- To ensure that all company and client contracts are acted upon in the manner which best serves the company interests
- To prepare information on financial and operational performance and activity relating to hospitality department when and where requested
- To maintain a happy and helpful manner and attitude throughout your working hours
- To ensure only recognised company procedures as outlined in the company manuals are in place at the unit
- To actively seek new business and to support the continued improvement of the overall service delivery within the account
- To ensure the production of food to the highest quality and service standards using current trends in cooking techniques and new commodities and to develop and progress the business in line with high street trends
- To plan, and coordinate your direct reports to ensure that the service delivery is of the highest standard each day
What\’s in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we\’ve developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Private medical eligibility
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Vacherin officially formed part of CH&CO Catering Group Ltd in 2021.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
Industries
- Hospitality and Caterers
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Hospitality Operations Manager employer: Vacherin
Contact Detail:
Vacherin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for food, drink, and service shine through. Share your experiences and how they align with Vacherin's values of diversity and togetherness—this will help you stand out from the crowd.
✨Tip Number 3
Prepare for success! Research Vacherin and their operations thoroughly. Understand their approach to hospitality and think about how you can contribute to their growth and profitability. This knowledge will impress your interviewer and show you're genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at Vacherin. Don’t forget to follow up after applying—persistence pays off!
We think you need these skills to ace Hospitality Operations Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for food, drink, and service shine through. We want to see that you're genuinely excited about joining our award-winning hospitality team!
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality operations. We’re looking for someone who can manage budgets and engage customers, so showcase those skills clearly.
Be Personable: We value individuality and a friendly attitude. Use your application to convey your personality and how you connect with others—after all, we want someone who can maintain a happy and helpful manner!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at Vacherin
✨Know Your Stuff
Before the interview, dive deep into Vacherin's values and mission. Understand their approach to hospitality and how they celebrate diversity. This will help you align your answers with what they stand for.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your ability to manage operations, engage customers, and lead a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Smart Questions
Come prepared with insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress the Part
Since this role involves managing a hospitality team, make sure to dress professionally and appropriately for the interview. It reflects your understanding of the industry standards and sets a positive tone from the start.
