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- Tasks: Lead a dynamic catering team, ensuring top-notch food and service standards.
- Company: Join Gather & Gather, a leading workplace catering expert in the UK and Ireland.
- Benefits: Enjoy perks like personal development, life assurance, private medical eligibility, and holiday purchase schemes.
- Why this job: Be part of a vibrant culture focused on great food, customer experience, and team development.
- Qualifications: Strong chef background with a flair for front-of-house customer service required.
- Other info: Work Monday to Friday, 7am - 3.30pm, at a prestigious site in Bristol.
The predicted salary is between 29280 - 40800 £ per year.
At Gather & Gather, we are known as one of the UK & Ireland's most distinctive workplace catering experts. We are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Catering Manager to work with us at a prestigious workplace site in Bristol.
Location: BS1 5LF
Rate of pay: £36,500 per annum
Working pattern: 40 hours per week, 7am - 3.30pm Monday - Friday
About The Role:
Our QSD concept is designed to bring the High Street feel into the workplace with fresh daily meals designed to be nutritional, well balanced and enjoyed in a fast-paced working environment. Gather & Gather also prides itself on delivering weekly hot counter "Pop Ups" including dishes from our Pizza station, along with fresh baked goods and daily office hospitality menus.
As our Catering Manager, you will have a strong chef background, but a passion and flair for FOH customer service. You will be hands-on, leading from the front, driving standards & customer experience. Ensuring your Head Chef and team are using the freshest, seasonal ingredients to create daily Gather & Gather menus. You will demonstrate strong coaching skills to support the development of your team. Build solid client & customer relationships to support the growth of your business. Oversee all financials to ensure all business targets and budgets are achieved.
Key responsibilities:
- Food and Service Development: Ensure that the client expectations of food and food service are consistently delivered and measured and are in line with the CH&CO brand. Set clear expectations to all staff regarding food and service standards to ensure that all services provided are of the highest standards. Continual review of the service and food provided in the site, providing feedback to the team and ensuring any necessary changes are incorporated into the service provision.
- Relationship Management: Be the first point of reference for all client comments and concerns and take any necessary action. Actively gain customer feedback and use the information to improve the offering at any given business.
- Finance: Ensure the site achieves the financial targets agreed with the client in line with the budget. If necessary, where budget is not being achieved, identify and implement a strategy, in a timely manner, to overcome the shortfall. Make sure income is maximised at the site through effective purchasing, marketing and revenue/waste control.
- Managing/Developing a Team: Provide effective performance management and appraisals to all Front of House staff in the business and the Head Chef. Ensure induction, initial skills and on-the-job training is provided for all Front of House staff to ensure the service is delivered in line with client expectations and CH&CO standards. Using outputs from the performance management and appraisal process, identify training needs and work with relevant parties in CH&CO to ensure these needs are met.
- Health & Safety: To keep up to date with all COSHH and HACCP procedures and methods.
Most importantly, take pride in what you do and have fun doing it!
What's in it for you?
Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Private medical eligibility
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Catering Manager- Monday - Bristol employer: Vacherin
Contact Detail:
Vacherin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager- Monday - Bristol
✨Tip Number 1
Familiarise yourself with Gather & Gather's values and mission. Understanding their focus on great food and customer service will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Highlight your experience in managing teams and developing staff. Since the role requires strong coaching skills, be prepared to share specific examples of how you've successfully trained and motivated your team in previous positions.
✨Tip Number 3
Prepare to discuss your financial management skills. As the role involves overseeing budgets and achieving financial targets, think of instances where you've successfully managed costs or increased revenue in a catering or hospitality setting.
✨Tip Number 4
Showcase your passion for food and customer service. Be ready to talk about your favourite dishes, trends in the catering industry, and how you ensure high standards in food presentation and service, as this aligns with the expectations of the Catering Manager role.
We think you need these skills to ace Catering Manager- Monday - Bristol
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Catering Manager position. Tailor your application to highlight your relevant experience in food service, customer relations, and team management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your chef background and any previous roles in catering or hospitality management. Provide specific examples of how you've driven standards and improved customer experiences in past positions.
Showcase Leadership Skills: Demonstrate your ability to lead and develop a team. Include examples of how you've coached staff, managed performance, and fostered a positive work environment. This is crucial for the role as it involves managing Front of House staff.
Express Your Passion: Convey your enthusiasm for food and customer service in your application. Mention any innovative ideas you have for enhancing the dining experience or improving service delivery, as this aligns with Gather & Gather's values.
How to prepare for a job interview at Vacherin
✨Show Your Passion for Food and Service
As a Catering Manager, it's crucial to demonstrate your enthusiasm for food and customer service. Share specific examples of how you've created memorable dining experiences or improved service standards in previous roles.
✨Highlight Your Leadership Skills
Discuss your experience in leading teams and how you motivate staff to achieve high standards. Be prepared to give examples of how you've successfully coached team members and managed performance.
✨Understand Financial Management
Familiarise yourself with financial targets and budgeting processes relevant to catering operations. Be ready to discuss how you've previously maximised income and controlled costs in your past roles.
✨Prepare for Relationship Management Questions
Expect questions about how you handle client feedback and concerns. Prepare to share instances where you've turned negative feedback into positive outcomes, showcasing your ability to build strong client relationships.