At a Glance
- Tasks: Lead a dynamic catering team, ensuring top-notch food and service standards.
- Company: Join Gather & Gather, a leading workplace catering expert in the UK and Ireland.
- Benefits: Enjoy perks like personal development, life assurance, private medical eligibility, and holiday purchase schemes.
- Other info: Work Monday to Friday, 7am - 3.30pm, at a prestigious site in Bristol.
- Why this job: Be part of a vibrant culture focused on great food, customer experience, and team development.
- Qualifications: Strong chef background with a flair for front-of-house customer service required.
The predicted salary is between 29280 - 40800 £ per year.
At Gather & Gather, we are known as one of the UK & Ireland's most distinctive workplace catering experts. We are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Catering Manager to work with us at a prestigious workplace site in Bristol.
Location: BS1 5LF
Rate of pay: £36,500 per annum
Working pattern: 40 hours per week, 7am - 3.30pm Monday - Friday
About The Role:
Our QSD concept is designed to bring the High Street feel into the workplace with fresh daily meals designed to be nutritional, well balanced and enjoyed in a fast-paced working environment. Gather & Gather also prides itself on delivering weekly hot counter "Pop Ups" including dishes from our Pizza station, along with fresh baked goods and daily office hospitality menus.
As our Catering Manager, you will have a strong chef background, but a passion and flair for FOH customer service. You will be hands-on, leading from the front, driving standards & customer experience. Ensuring your Head Chef and team are using the freshest, seasonal ingredients to create daily Gather & Gather menus. You will demonstrate strong coaching skills to support the development of your team. Build solid client & customer relationships to support the growth of your business. Oversee all financials to ensure all business targets and budgets are achieved.
Key responsibilities:
- Food and Service Development: Ensure that the client expectations of food and food service are consistently delivered and measured and are in line with the CH&CO brand. Set clear expectations to all staff regarding food and service standards to ensure that all services provided are of the highest standards. Continual review of the service and food provided in the site, providing feedback to the team and ensuring any necessary changes are incorporated into the service provision.
- Relationship Management: Be the first point of reference for all client comments and concerns and take any necessary action. Actively gain customer feedback and use the information to improve the offering at any given business.
- Finance: Ensure the site achieves the financial targets agreed with the client in line with the budget. If necessary, where budget is not being achieved, identify and implement a strategy, in a timely manner, to overcome the shortfall. Make sure income is maximised at the site through effective purchasing, marketing and revenue/waste control.
- Managing/Developing a Team: Provide effective performance management and appraisals to all Front of House staff in the business and the Head Chef. Ensure induction, initial skills and on-the-job training is provided for all Front of House staff to ensure the service is delivered in line with client expectations and CH&CO standards. Using outputs from the performance management and appraisal process, identify training needs and work with relevant parties in CH&CO to ensure these needs are met.
- Health & Safety: To keep up to date with all COSHH and HACCP procedures and methods.
Most importantly, take pride in what you do and have fun doing it!
What's in it for you?
Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Private medical eligibility
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Catering Manager- Monday - Bristol employer: Vacherin
Gather & Gather is an exceptional employer that prioritises its employees and customers, fostering a vibrant work culture in the heart of Bristol. With a strong focus on personal development, competitive benefits, and a commitment to delivering outstanding food experiences, we empower our Catering Managers to lead dynamic teams while enjoying a supportive environment that values innovation and collaboration. Join us for a rewarding career where your passion for food and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Manager- Monday - Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Vacherin. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Vacherin
Don't be shy about reaching out to Vacherin directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Manager- Monday - Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Vacherin and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Vacherin
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
