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- Tasks: Lead a vibrant restaurant team and ensure top-notch service and food quality.
- Company: Join Vacherin, an award-winning hospitality team that values diversity and individuality.
- Benefits: Enjoy competitive salary, personal development, health support, and fun social events.
- Why this job: Make a real impact in a dynamic environment while enjoying evenings at home.
- Qualifications: Experience in workplace catering and a passion for food and service.
- Other info: Flexible hours, career growth opportunities, and a supportive team culture.
The predicted salary is between 36000 - 50400 £ per year.
At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food, drink and service, want to be part of an award-winning hospitality team—and still make it home for dinner? We are looking for a Restaurant Manager to join our team in London.
Overall responsibility for the restaurant which accommodates up to 200 and ensuring an efficient and profitable service is provided whilst maintaining the reputation and service ethos of Vacherin. Involved in developing house sales, and able to understand and manage in accordance with finance and budget requirements. Responsible for ensuring the service is delivered in line with the client requirements and the Vacherin brand.
Location: London, EC4N 6AF
Salary: £36,244 per annum + overtime
Working Pattern: 40 hours per week, Monday to Friday - shifts 7:30 to 16:00 - overtime available, pay at 1.5x
Key responsibilities:
- Coordinate the entire operation of the restaurant during scheduled shifts.
- Meet and greet customers and be a presence in the restaurant.
- Advise customers on menu, describing food choices and food style and making suggestions for wine choice and upselling where appropriate.
- Ensure that the client expectations of food and food service are consistently delivered in line with the Vacherin.
- Brief all staff regarding food and service standards to ensure that all services provided are of the highest standards.
- Continually monitor the service and food provided in the restaurant, give feedback to the chefs/service team and ensure the food and service is of the highest quality.
- Develop and sustain good working relationships with the client at the relevant site.
- Act as the first point of reference for all customer comments and concerns and take any necessary action.
- Where necessary respond to customer complaints and provide service recovery and follow through.
- Actively gain customer feedback and use the information to improve the food and service offering.
- Understand and interpret the relevant financial control systems and use the information to measure performance and achieve all financial targets working with the General Manager where necessary.
- Prepare any necessary reports at the end of each week outlining staff control, food control and sales.
- Prepare, produce and present a monthly financial report for the General Manager detailing financial performance, activity and plans for the restaurant and outlining any necessary action that has been taken.
- Provide effective day-to-day performance management to all Front of House staff at the restaurant.
- Manage and report staff absence, timekeeping, sickness as necessary and provide the information to the relevant department in Vacherin.
- Analyse and plan restaurant sales levels and profitability.
- Utilise contacts and personal profile to attract new business to the restaurant.
- Work to maximise sales at the restaurant through effective upselling and offering of promotions.
- Work with the General Manager to recommend and organise marketing activities, such as promotional events and discount schemes.
- Keep up to date with all COSHH and HACCP procedures and methods.
Our Ideal Candidate: We are ideally looking for candidates with workplace catering experience across retail and hospitality.
What’s in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Restaurant Manager Monday - Friday employer: Vacherin Ltd.
Contact Detail:
Vacherin Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager Monday - Friday
✨Tip Number 1
Get to know the company culture! Before your interview, check out Vacherin's social media and website. Understanding their values and vibe will help you connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in hospitality.
✨Tip Number 3
Show off your passion for food and service! Be ready to share your favourite dining experiences and how they inspire your approach to managing a restaurant. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you on their radar!
We think you need these skills to ace Restaurant Manager Monday - Friday
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for food, drink, and service shine through. We want to see how your passion aligns with our ethos at Vacherin, so share any relevant experiences that highlight your enthusiasm for the industry.
Tailor Your Application: Make sure to customise your application to reflect the specific responsibilities of the Restaurant Manager role. Highlight your experience in managing teams, customer service, and financial control, as these are key aspects we’re looking for.
Be Personable and Authentic: We value individuality, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and share anecdotes that showcase your unique approach to hospitality and team management.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people at Vacherin.
How to prepare for a job interview at Vacherin Ltd.
✨Know the Vacherin Brand
Before your interview, take some time to research Vacherin's values and service ethos. Understanding their commitment to diversity and individuality will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Showcase Your Customer Service Skills
As a Restaurant Manager, customer service is key. Prepare examples from your past experiences where you've successfully handled customer feedback or complaints. This will demonstrate your ability to maintain high service standards and build strong relationships with clients.
✨Be Financially Savvy
Familiarise yourself with basic financial concepts relevant to restaurant management, such as budgeting and sales analysis. Be ready to discuss how you've managed finances in previous roles, as this will show your capability to meet Vacherin's financial targets.
✨Prepare for Team Management Questions
Expect questions about managing and developing a team. Think of specific instances where you've motivated staff or improved team performance. Highlighting your leadership skills will reassure them that you can effectively manage the Front of House staff.
