Assistant Manager Monday - Friday in London

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, giving them the chance to shine and unlock their potential, which fuels our strength and growth.

Are you passionate about food, drink and service? Do you want to be part of an award-winning hospitality team and still make it home for dinner? We are looking for an Assistant Manager to join our team in London.

Location: London, EC4R 3TT

Rate of Pay: £36,000 per annum

Working Pattern: 40 hours per week, Monday - Friday, 8:00am - 4:00pm. Events and dinners may affect opening and closing times; flexibility is a must.

Key Responsibilities:

• Looking after all aspects of the newly opening cafe.
• Management of the team along with the manager, including Health & Safety, Food Safety, and Briefings.
• Working with the Events team on bookings, meeting clients, and collaborating with the kitchen team.
• Ensuring Customer & Client Satisfaction.
• Creating, innovating, organising, and controlling the efficient and effective running of the service while inspiring team members.
• Proactively engaging customers, ensuring the offer suits their needs and maximises revenue and profitability.
• Overseeing the standard and quality of all food & drink; serving as the final quality check for everything delivered to customers.
• Deputising in the absence of the General Manager.
• Assisting at special duties or functions outside normal working hours.
• Recruiting, developing, and training a highly motivated team who put customers first.
• Ensuring team members understand their purpose and standards of operation.
• Delivering and arranging regular training sessions, focusing on service, memorable moments, selling, and upskilling.
• Owning the financial performance of your area, ensuring company processes and controls are followed.
• Identifying sales growth and cost-saving initiatives.
• Controlling and managing budgets, including preparation, reporting, and forecasting.
• Leading the team to ensure all company and statutory regulations pertaining to health and food safety are adhered to.
• Ensuring timely reporting of all risks and supporting corrective action plans from site inspections, audits, and risk assessments.
• Ensuring all staff have required PPE and that equipment is fit for purpose and tested as required.

What’s in it for you?

Working with Vacherin has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits to keep you happy:

• Personal Development and Training opportunities.
• Life assurance scheme.
• Pension scheme.
• Holiday allowance.
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion.
• Eye care.
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance.
• Family friendly support.
• Regular social events and communication with our leaders.
• A holiday purchase scheme.
• Volunteering days.
• Professional subscriptions.
• Recognition schemes and people awards.
• Long service awards.
• Access to some great high street discount vouchers.