At a Glance
- Tasks: Lead operations, build client relationships, and ensure exceptional service in a dynamic hospitality environment.
- Company: Join Vacherin, an award-winning team that values innovation and personal growth.
- Benefits: Enjoy competitive salary, personal development, healthcare support, and a great wellbeing strategy.
- Other info: Be part of a diverse culture that celebrates unique talents and fosters career advancement.
- Why this job: Make a real impact in hospitality while enjoying work-life balance with Monday to Friday shifts.
- Qualifications: Proven experience in account management and strong leadership skills required.
The predicted salary is between 36000 - 44000 £ per year.
At Vacherin, our values are at the heart of everything we do.
We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation.
Together, we create memorable experiences for our clients while supporting each other to grow and succeed.
Are you passionate about food, drink and exceptional service? Would you like to join an award-winning hospitality team and still make it home for dinner? We're looking for a
Account Manager to join our team.
Salary
£60,000-£70,000 (6 month ramp up to mobilization)
Shift Pattern
Monday-Friday, 40 hours per week
Location
London
Key Responsibilities
- Lead the overall operation of the account, ensuring exceptional food, hospitality, and customer service standards.
- Build and maintain strong relationships with clients, acting as the primary point of contact for key stakeholders.
- Deliver contract objectives, ensuring compliance with all company, client, and legal requirements.
- Drive commercial performance through effective budget management, cost control, and revenue growth opportunities.
- Lead, inspire, and develop high-performing teams, creating a positive and engaging workplace culture.
- Analyse operational and financial data to identify trends, enhance performance, and support informed decision-making.
- Champion innovation across workplace dining, hospitality, sustainability, and employee engagement initiatives.
- Ensure consistent delivery of high-quality food presentation, service standards, and customer experiences.
- Oversee health & safety, food safety, and quality assurance processes across the account.
- Proactively identify opportunities for continuous improvement and implement solutions that add value to the client and business.
- Manage mobilisations, contract transitions, and operational change projects effectively.
- Maintain a visible presence across the operation, responding quickly to client and team needs in a fast-paced environment.
Essential Requirements
- Proven Account Manager experience within contract catering .
- Strong client relationship and stakeholder management skills.
- Excellent commercial and financial acumen.
- Experience leading and developing large operational teams.
- Passion for service excellence, innovation, and continuous improvement.
- Adaptable, proactive, and able to thrive in a demanding hospitality environment.
- Working with
Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Vacherin officially formed part of CH&CO Catering Group Ltd in 2021.
Partnerships, Innovation, Integrity, Quality, Fun
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues.
Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Account Manager Monday-Friday in London employer: Vacherin Ltd.
At Vacherin, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to reach their full potential. As a Kitchen Porter Supervisor in London, you'll enjoy a supportive environment with ample personal development opportunities, competitive benefits, and a strong emphasis on wellbeing, all while being part of an award-winning hospitality team that values togetherness and fun.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager Monday-Friday in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Vacherin Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Vacherin Ltd.
Don't be shy about reaching out to Vacherin Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Account Manager Monday-Friday in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Vacherin Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Vacherin Ltd.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
