At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join a vibrant team at CH&CO, part of Compass Group UK&I.
- Benefits: Enjoy great training, wellbeing support, holiday purchase scheme, and discounts.
- Why this job: Be the face of our brand and make a real impact in hospitality.
- Qualifications: Passion for service, teamwork, and ability to thrive under pressure.
- Other info: Diverse and inclusive culture with opportunities for personal growth.
The predicted salary is between 13 - 16 Β£ per hour.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
#VacherinCH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant in Leeds employer: Vacherin Ltd.
Contact Detail:
Vacherin Ltd. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hospitality Assistant in Leeds
β¨Tip Number 1
Get to know the company culture! Before your interview, check out CH&CO's social media and website. Understanding their values and what they stand for will help you connect with them during your chat.
β¨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will show that youβre not just about serving food, but about creating memorable experiences.
β¨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview β it shows you care about the role and the brand.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Assistant in Leeds
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donβt be afraid to express your passion for hospitality and customer service. Remember, weβre looking for someone who can bring a smile to our guests' faces!
Tailor Your Application: Make sure to tailor your application to the Hospitality Assistant role. Highlight your relevant experience and skills that match what weβre looking for, like teamwork and communication. This shows us youβve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read. We want to quickly see why youβd be a great fit for our team!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy and straightforward β just a few clicks and youβre on your way to joining our fantastic team!
How to prepare for a job interview at Vacherin Ltd.
β¨Know the Company
Before your interview, take some time to research CH&CO and understand their values and mission. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
β¨Showcase Your Customer Service Skills
As a Hospitality Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for delivering outstanding service and your ability to handle various situations.
β¨Practice Common Interview Questions
Think about questions like 'How do you handle pressure?' or 'Can you give an example of teamwork?' Practising your responses will help you feel more confident and articulate during the interview, making it easier to showcase your skills.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.