At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
- Company: Join CH&CO, a vibrant team that values individuality and teamwork.
- Benefits: Enjoy great training, wellbeing support, holiday purchase scheme, and high street discounts.
- Other info: Diversity is our strength; we celebrate unique talents and empower everyone to thrive.
- Why this job: Be part of a passionate team in a fast-paced environment with opportunities to grow.
- Qualifications: Enthusiastic attitude, team player, and a desire to succeed; catering experience is a plus.
The predicted salary is between 20000 - 25000 € per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for CH&CO on a full time basis, contracted to 40 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Could you bring your spark to CH&CO? Here's what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing CH&CO and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant employer: Vacherin Ltd.
At CH&CO, we pride ourselves on being an exceptional employer that values teamwork, individuality, and personal growth. Our vibrant work culture is complemented by comprehensive training opportunities, a strong wellbeing strategy, and regular social events, all designed to ensure our employees feel valued and empowered. Join us in a fast-paced environment where your passion for food and people can truly shine, and enjoy the perks of a supportive team dedicated to delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CH&CO. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their passionate crew.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your can-do attitude and passion for delivering excellent service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the team at CH&CO.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our customers.
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced environment before. We love seeing how your skills align with what we do at CH&CO, so don’t be shy about showcasing your achievements!
Be Yourself:We celebrate individuality here at CH&CO, so don’t hesitate to let your personality come through in your application. Share a bit about who you are and what makes you unique – it helps us get to know you better!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, we can’t wait to see what you bring to our team!
How to prepare for a job interview at Vacherin Ltd.
✨Know Your Stuff
Before the interview, make sure you understand what CH&CO is all about. Familiarise yourself with their values, especially their focus on exceptional customer service and teamwork. This will help you align your answers with what they’re looking for.
✨Show Your Passion
Since this role is all about food and people, be ready to share your enthusiasm for both! Think of examples from your past experiences where you’ve gone above and beyond for customers or worked well in a team. Let your passion shine through!
✨Prepare for Scenarios
Expect situational questions that assess how you handle busy environments and customer interactions. Prepare some scenarios where you successfully managed pressure or resolved conflicts. This will demonstrate your ability to thrive in a fast-paced setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate individual contributions. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
