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For Companies At a Glance
- Tasks: Manage strategic partnerships and drive financial performance in the healthcare sector.
- Company: Join European LifeCare Group, a leader in vaccination services across Europe.
- Benefits: Enjoy a competitive salary, pension contributions, discounts, and 25 days annual leave.
- Why this job: Make a real impact on public health while developing your career in a dynamic environment.
- Qualifications: Degree educated with experience in partnership management and strong financial acumen.
- Other info: Flexible working hours and opportunities for professional growth await you.
The predicted salary is between 36000 - 60000 £ per year.
European LifeCare Group, a leading provider of vaccination clinics and on-site vaccination programs across Denmark, the UK, and The Netherlands. Our vision from 1998 remains the same: to fight disease and save lives by making prevention and treatment easy, accessible, and safe.
Job Details
- Contract: Permanent
- Working Hours: Monday to Friday between 9:00am - 5:00pm with flexibility
- Benefits:
- Pension - 5% employer contribution based on qualified earnings
- VIVUP - Supermarket & High Street Discounts & Employee Assistant Programme
- Blue Light Card - Supermarket & High Street Discounts
- 25 days annual leave
Job Purpose
The postholder will be responsible for owning and managing high-value strategic partnerships across the UK healthcare ecosystem. This includes full accountability for customer relationships, the end-to-end contract lifecycle (from bid and negotiation through to mobilisation, delivery, and billing), and ensuring operational excellence across all service lines. The role carries full P&L responsibility, working closely with HR to ensure optimal workforce planning and overseeing scheduling to meet contractual and clinical governance requirements. The postholder will drive financial performance, service quality, and customer satisfaction.
In addition, the postholder will:
- Develop and own go-to-market strategy
- Full customer journey end to end
- Develop and scale operating model
- Build and maintain a strong external profile within the healthcare, occupational health vaccinations, primary care, and insurance sectors
- Cultivate senior-level relationships across commissioners, insurers, and clinical networks
- Represent the organisation at industry events and strategic forums
- Act as a trusted partner to stakeholders, influencing service design, innovation, and commercial strategy
This role requires a strong commercial mindset, deep sector connections, and the ability to operate at pace in a complex, multi-stakeholder environment.
Key Responsibilities
- Own and manage high-value strategic partnerships across insurers, occupational health providers, pharmacy partners, GP networks, and commissioning bodies
- Act as the senior point of contact for all partner relationships, ensuring trust, alignment, and long-term commercial growth
- Lead contract negotiations, renewals, and service expansions to maximise value and strengthen market position
- Hold full P&L responsibility for assigned partnerships, ensuring revenue, margin, and cost targets are consistently achieved
- Oversee the full contract lifecycle, from bid development and mobilisation through to delivery, performance monitoring, and billing
- Identify commercial opportunities and maintain a pipeline
Operational Excellence
- Work closely with HR and workforce planning teams to ensure appropriate staffing levels across clinical and operational teams
- Oversee scheduling, resource allocation, and service delivery to meet contractual KPIs, clinical governance standards, and service-level agreements
- Drive continuous improvement initiatives to enhance efficiency, service quality, and customer satisfaction
Network Management
- Hold and manage key relationships as a preferred supplier, ensuring compliance, performance, and strategic alignment
- Develop, maintain, and optimise networks to support scalable delivery
- Ensure all network partners meet required standards, contractual obligations, and performance expectations
Service Delivery & Clinical Pathway Oversight
- Oversee the delivery of workplace vaccination programmes
- Ensure clinical pathways are safe, efficient, and aligned with regulatory and best-practice standards
- Collaborate with clinical Director to ensure high-quality patient care and robust clinical governance
Stakeholder Engagement & Sector Influence
- Build and maintain a strong external profile within the occupational health corporate settings
- Represent the organisation at industry events, forums, and strategic meetings to strengthen brand presence and influence
- Engage senior stakeholders to shape service design, innovation, and long-term partnership strategy
Governance & Compliance
- Ensure all services operate in line with regulatory, clinical, and contractual requirements
- Proactively identify and mitigate risks across operational, financial, and partnership domains
- Maintain robust reporting, performance dashboards, and governance frameworks
Experience/Skills
- Degree Educated (Post Graduate Desirable)
- Proven experience in partnership management, operations, and service delivery
- Existing network, corporate clients, insurance and occupational health
- Experience managing full contract lifecycle and customer relationships
- Strong financial acumen with P&L responsibility
- Experience working with HR and operational teams to deliver large-scale programs
- Proven track record of strategic business development in the sector
- Track record in operational improvement, change management and operational efficiency
- Track record of leading and managing projects
- Workforce management planning and critical thinking
- Budget control, business development and revenue generation
- Excellent communication and interpersonal skills
- Strong organisational and time-management abilities
- Analytical and problem-solving mindset
- Proficient in Microsoft Office and project management tools
European LifeCare Group is committed to providing equal opportunities to all applicants, regardless of race, religion, sex, origin, age, disabilities, genetic information, marital status, gender identity or expression, or any other characteristic protected by law.
Commercial Manager in Hitchin employer: Vaccination UK Ltd
Contact Detail:
Vaccination UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager in Hitchin
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend industry events, join relevant forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research European LifeCare Group and understand their mission and values. Be ready to discuss how your experience aligns with their goals, especially around partnership management and operational excellence.
✨Tip Number 3
Showcase your commercial mindset! During interviews, highlight your past successes in managing P&L responsibilities and driving financial performance. Use specific examples to demonstrate how you’ve maximised value in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the team at European LifeCare Group.
We think you need these skills to ace Commercial Manager in Hitchin
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Manager role. Highlight your experience in partnership management and P&L responsibility, as these are key aspects of the job. We want to see how your skills align with our mission to fight disease and save lives!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use numbers and examples to illustrate how you’ve driven financial performance or improved service quality. This will help us see the value you can bring to our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the healthcare sector. We appreciate a well-structured application that makes it easy for us to understand your qualifications and motivations.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it efficiently. Plus, it shows you’re genuinely interested in joining our team at European LifeCare Group!
How to prepare for a job interview at Vaccination UK Ltd
✨Know Your Partnerships
Before the interview, research the key partnerships that European LifeCare Group has within the healthcare ecosystem. Understand their role in vaccination programs and be ready to discuss how you can enhance these relationships. This shows your commitment and understanding of the company's mission.
✨Demonstrate Financial Acumen
Since the role involves P&L responsibility, brush up on your financial knowledge. Be prepared to discuss how you've managed budgets and driven revenue growth in previous roles. Use specific examples to illustrate your success in achieving financial targets.
✨Showcase Your Network
Highlight your existing connections within the insurance and occupational health sectors. Discuss how these relationships can benefit European LifeCare Group and help drive strategic growth. This will demonstrate your ability to leverage your network for the company's advantage.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and operational excellence. Think of examples where you've successfully navigated complex situations or improved service delivery. This will showcase your analytical mindset and ability to operate in a multi-stakeholder environment.
