Vacantc Legal Recruitment is sourcing a senior support leader for a fast‑paced, hybrid, full‑time role serving over 24,000 users across the UK and Ireland. The role requires strategic leadership, coaching, and continuous improvement of support operations.
You will lead a high‑performing team, drive customer success, and partner with internal stakeholders. Strong SaaS background and excellent communication are essential for success in this client‑facing, international tech environment.
#J-18808-LjbffrHead of Help Desk & IT Support Operations employer: VacantC Legal Recruitment
Join a pioneering CLC regulated conveyancing law firm that is redefining the industry through AI innovation. With a vibrant work culture in central London, you'll benefit from competitive salaries, generous leave, and opportunities for professional development while working alongside a passionate team dedicated to transforming the home buying and selling experience. This unique role offers meaningful ownership and the chance to shape compliance standards in a forward-thinking environment, making it an exceptional place for career growth and impact.
