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- Tasks: Support retail operations by ensuring effective execution of activities and maintaining strong relationships with stores.
- Company: Join New Look, a leading fashion retailer committed to delivering exceptional customer experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration across teams.
- Why this job: Be the voice of retail, influence positive change, and make a real impact in a fast-paced setting.
- Qualifications: Strong communication skills, retail experience, and a passion for project management are essential.
- Other info: This is a full-time role based in Belfast, perfect for those eager to thrive in retail.
The predicted salary is between 28800 - 43200 £ per year.
Build close relationships with all support office functions to assist them in delivering approved activity and challenging them where activity is not in the best interests of the customer or the stores. Maintain a fresh approach to retail as their advocate in the centre.
Support the Central Ops Manager – Trade, in maintaining integrity of the Retail Activity Plan ensuring that all activity (trade and non-trade) has been approved and a critical path is delivered to enable right first time execution.
Provide feedback to and from the stores on execution.
Job Responsibilities:- Help measure Retail execution of activity to ensure that there is a consistent delivery across all of retail and the brand proposition is maintained.
- Help deliver consistent measurement of activity goals and robust feedback to originators expediting those that generate a return and challenging those that do not.
- Deputise for Central Ops Manager – Trade as required.
- Maintain close working relationships with the RBMs and the stores and conduct frequent & purposeful visits to assess upcoming and just launched activity. Encourage central support teams to accompany you on visits and highlight ongoing issues and opportunities.
- Use the Retail Activity plan to plot all future activity that results in additional tasks for stores, include known trade and marketing activity ensuring that realistic plans are constructed for right first time execution.
- Use critical paths to plot incoming activity, planned or reactionary so that good activity can be introduced and poor activity build can be highlighted, corrected or scrapped.
- Work cross-functionally and act as the voice of Retail and ensure a close relationship with the Operations Specialists – Retail to liaise on worthwhile trials and process improvements implemented through the Retail Activity Plan.
- High emotional intelligence, able to challenge and accept challenge professionally.
- Experience of supporting project management/delivery to success.
- Passionate about Retail and a strong advocate of being the voice for stores.
- Strong written and verbal communication skills, with an ability to flex and adapt style as required.
- Robust yet flexible skills in challenging others, with strong assertiveness and drive.
- Proven communication and influencing skills.
- Strong IT skills – confident in all Microsoft Office programs (particularly PowerPoint and Excel).
- Excellent organizational skills and the ability to juggle changing priorities in a fast-paced environment.
- Strong Retail experience and an understanding of the field support roles.
- Ability to make strong cross-functional relationships.
- Use initiative and work as part of a team and independently.
- Focus on business.
- Customer focused (both internal & external), commercial attitude.
- Company: New Look
- Vacancy Type: Full Time
- Job Location: Belfast, Northern Ireland, UK
- Application Deadline: N/A
Jobs at Newlook – Central Operations Specialist employer: Vacancyoptions
Contact Detail:
Vacancyoptions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jobs at Newlook – Central Operations Specialist
✨Tip Number 1
Familiarise yourself with New Look's retail operations and their current activity plans. Understanding their approach will help you engage in meaningful conversations during interviews, showcasing your knowledge and enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of New Look, especially those in central operations or retail roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Prepare to demonstrate your emotional intelligence and communication skills through examples from your past experiences. Be ready to discuss how you've successfully navigated challenging situations or influenced others in a professional setting.
✨Tip Number 4
Showcase your project management experience by preparing specific examples of how you've delivered successful outcomes in previous roles. Highlight your ability to manage multiple priorities and adapt to changing circumstances, as this is crucial for the Central Operations Specialist role.
We think you need these skills to ace Jobs at Newlook – Central Operations Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Central Operations Specialist position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail and project management. Use bullet points for clarity and focus on achievements that demonstrate your ability to support operations and improve processes.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and your understanding of the role's importance. Highlight your emotional intelligence and communication skills, providing examples of how you've successfully influenced others in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Vacancyoptions
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of how you've advocated for stores in previous roles, as this aligns with the company's focus on being the voice for retail.
✨Demonstrate Emotional Intelligence
Prepare to discuss situations where you've successfully navigated challenging conversations or conflicts. Highlight your ability to challenge others professionally while also being open to feedback, as this is crucial for the role.
✨Highlight Your Project Management Experience
Be ready to talk about your experience in supporting project management and delivering successful outcomes. Use concrete examples to illustrate how you've contributed to the execution of retail activities and maintained a critical path.
✨Emphasise Strong Communication Skills
Since the role requires robust communication and influencing skills, practice articulating your thoughts clearly. Be prepared to adapt your communication style based on the audience, showcasing your versatility in both written and verbal interactions.
