At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming café experience.
- Company: Join the vibrant team at Sadler’s Wells, a leading arts venue.
- Benefits: Enjoy employee discounts, enhanced holiday, and family leave benefits.
- Other info: Flexible shifts with opportunities for career development in a diverse environment.
- Why this job: Perfect for coffee lovers wanting to grow in the hospitality industry.
- Qualifications: Previous café or barista experience and a passion for food and drink.
The predicted salary is between 9.9 - 12.1 £ per hour.
Do you like delivering great customer service? Love coffee, food and drink? Are you looking to work with a great team of people and make the next move in your hospitality career? We want you to join our Catering & Events team!
As the Café Assistant at Sadler’s Wells, you will provide a great experience for our guests and drive sales. As our Café Assistant, you will welcome customers, make and serve drinks and maintain the presentation of the café.
What we’re looking for:
- Passion for food/drink and an interest in the hospitality sector
- Some previous café and/or barista experience
- A customer-focused approach
- Friendly personality with good communication skills
- Ability to carry out duties using own initiative, and as part of a team
You must also currently hold the right to work in the UK.
Please note: The rota for this position includes a variety of shifts working daytime, evenings, weekends and bank holiday working.
Sadler’s Wells benefits include:
- Employee Assistance Programme
- Complementary tickets and discounts
- Enhanced holiday and time off in lieu policy
- Additional pay for parental and family leave subject to eligibility
This is an ongoing vacancy, and we aim to contact candidates on an ad-hoc basis. Once a suitable candidate is appointed, this vacancy will close without further notice.
We are committed to building a culturally diverse workforce and actively encourage applications from Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome.
We truly are a Disability Confident Committed employer, we offer an interview to disabled candidates who choose to apply under the Disability Confident scheme and meet the minimum criteria for the role.
In some circumstances, such as where we receive a high volume of applications meeting the minimum criteria, we may receive more applications than we are reasonably able to interview for any given role. In these circumstances, we will select a fair and proportionate number of disabled candidates who best meet the minimum criteria for the role.
Sadler’s Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.
Cafe Assistant employer: Vacancies - Sadler's Wells
Sadler's Wells is an exceptional employer that champions creativity and innovation in the arts, offering a vibrant work culture where collaboration thrives. With a focus on employee growth, you will have access to unique opportunities to develop your skills while contributing to engaging digital content that reaches global audiences. Located in the heart of London, you will be part of a dynamic team dedicated to pushing the boundaries of dance and digital media.
Contact Details:
Vacancies - Sadler's Wells Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Vacancies - Sadler's Wells. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Vacancies - Sadler's Wells
Don't be shy about reaching out to Vacancies - Sadler's Wells directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Vacancies - Sadler's Wells and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Vacancies - Sadler's Wells
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
