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- Tasks: Lead a team to enhance business operations and improve service delivery.
- Company: Join St Gemmas Hospice, a leading charity in the UK.
- Benefits: Competitive salary, full-time role, and a chance to make a difference.
- Why this job: Empower others while shaping the future of hospice care.
- Qualifications: Experience in team building and process improvement required.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 46000 - 53000 £ per year.
The successful candidate will be an empowering leader who can lead a team delivering high quality business and clinical administration support and project and programme management, whilst encouraging ideas generation and innovative approaches, including digital optimisation, to improve service delivery. They will be collaborative in their approach, working with internal customers across all of the parts of the hospice including Executive and Senior Clinical leaders and our IT team, developing a model for how the functions could be delivered in future by the end of the fixed term.
Main duties of the job:
- Reporting to the Chief Executive, the Business Operations Manager will be an excellent team player who is outcome-driven, experienced and skilled in stakeholder management, and has a strong background in process and systems improvement.
About Us:
St Gemmas Hospice is an independent Leeds-based charity and one of the leading hospices in the UK, providing expert care and support for local people with life-limiting and terminal illnesses. We offer care to patients, families and carers in the Hospices In-Patient Unit, through the St Gemmas community team, and at our Out-Patients. We are a leader in research, education and translating evidence into practice and work in partnership with the University of Leeds as the first UK University Teaching Hospice. We have around 300 employees working across the main Hospice site in Moortown, Retail Hub in Bramley, a large chain of charity shops, and in the community. St Gemmas Hospice also has a team of approximately 800 volunteers, working in a variety of roles supporting departments throughout the organisation. St Gemmas is committed to equal opportunities and strives to be diverse and inclusive, a place which reflects the communities we serve.
Job responsibilities:
St Gemmas is seeking to appoint a Business Operations Manager for a period of 12 months to lead our Business Administration team and work with the team to design a sustainable future operating model and implementation plan for the function.
Person Specification:
Essential Experience:- Building high performing teams and fostering continuous improvement.
- Cross functional working, collaborating to deliver better outcomes.
- Track record of improving workflows to improve efficiency and service delivery.
- Working with Executive/Board level and/or Senior Clinical stakeholders.
- Leading Business administration, Clinical administration teams.
- Level 3 qualifications.
- Level 4-6 qualifications or equivalent experience.
- Formal business / project management training.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details:
St Gemmas Hospice
329 Harrogate Road
Leeds
LS17 6QD
Business Operations Manager in Leeds employer: Vaca Creek Asset Management LLC
Contact Detail:
Vaca Creek Asset Management LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to St Gemmas Hospice. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the organisation's values and recent projects. Show us how your experience aligns with their mission and how you can contribute to their goals.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your passion for the role show!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of our team at St Gemmas.
We think you need these skills to ace Business Operations Manager in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Operations Manager role. Highlight your experience in building high-performing teams and improving workflows, as these are key aspects of what we're looking for.
Showcase Your Leadership Skills: We want to see how you've empowered teams in the past. Share specific examples of how you've led projects or initiatives that resulted in better outcomes, especially in a collaborative environment.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your qualifications.
Apply Through Our Website: Don't forget to submit your application through our official website! This helps us keep everything organised and ensures your application gets the attention it deserves.
How to prepare for a job interview at Vaca Creek Asset Management LLC
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Business Operations Manager. Familiarise yourself with St Gemmas Hospice's mission and values, as well as their approach to business and clinical administration support. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As an empowering leader, it's crucial to demonstrate your ability to build high-performing teams. Prepare examples from your past experiences where you've successfully led a team or improved workflows. Highlight how you foster collaboration and encourage innovative ideas, especially in a healthcare setting.
✨Engage with Stakeholders
Since the role involves working with various stakeholders, be ready to discuss your experience in stakeholder management. Think of specific instances where you've collaborated with executive or senior clinical leaders to achieve better outcomes. This will showcase your ability to navigate complex relationships and drive results.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the future operating model and implementation plans for the Business Administration team. This shows your proactive mindset and genuine interest in contributing to the organisation's success. It also gives you a chance to assess if the role aligns with your career goals.
