At a Glance
- Tasks: Ensure performance and safety of loading systems through maintenance and repairs.
- Company: Global leader in loading and unloading solutions with a collaborative culture.
- Benefits: Competitive salary, ongoing training, and career development opportunities.
- Other info: Opportunity for travel across the UK and internationally, with excellent earnings potential.
- Why this job: Join a dynamic team and work with cutting-edge technology in a hands-on role.
- Qualifications: City & Guilds or engineering apprenticeship in electrical or mechanical engineering required.
Location: North East
About the Company
Our client is a global leader in providing world‑class loading and unloading solutions to logistics, manufacturing, FMCG, and parcel handling organisations. They design, manufacture, install, and service both automatic and manual loading systems from facilities in the UK, USA, and the Netherlands.
Due to continued growth, they are now looking for a Field Service Engineer to join their Engineering Service Support Team. You may be an existing field service engineer or a multi-skilled maintenance engineer looking to move into a field based role!
The Role
As a Field Service Engineer, you’ll play a key role in ensuring the ongoing performance, reliability, and safety of our clients’ systems. Working both independently and as part of a wider engineering team, you’ll carry out planned preventative maintenance (PPM), fault finding, repairs, and improvement initiatives across customer sites. You’ll also take part in a call‑out rota and support installations and maintenance activities across the UK and occasionally overseas.
Key Responsibilities
- Carry out planned preventative maintenance (PPM) in line with schedules and contractual requirements
- Diagnose and repair both mechanical and electrical faults
- Identify and recommend improvements to equipment and maintenance processes
- Participate in the service and call‑out rota
- Ensure all work is completed safely and in compliance with Health & Safety legislation
- Maintain accurate records, reports, and professional written communication
- Liaise with engineering, operations, and customer teams to support innovation and continuous improvement
- Effectively manage workload, time, and priorities
- Report incidents, accidents, and near misses promptly, contributing to preventative strategies
Health & Safety
- Comply with all company, client, and statutory Health & Safety policies
- Follow safe working practices, COSHH, fire, hygiene, and site rules
- Remain aware of site‑specific hazards and actively promote a safe working environment
Training & Development
- Attend performance development reviews (PDRs) and take ownership of your ongoing training
- Participate in company and legislative training as required
Additional Responsibilities
- Provide support to other UK and international sites when required
- Safeguard company and client property and equipment
- Build and maintain strong relationships with customers and colleagues
- Escalate issues and customer concerns appropriately
- Share best practices and process improvements across the team
About You
Essential Qualifications & Experience
- City & Guilds qualification or completion of a recognised engineering apprenticeship in electrical or mechanical engineering
- Proven experience in a similar engineering environment (e.g. logistics, FMCG, manufacturing, or parcel handling) working with Conveyor systems
- Strong background in delivering PPM schedules, KPIs, and services on customer sites
- Experience working in environments with robust permit‑to‑work systems
- Technically competent in mechanical and electrical systems within distribution or sortation environments would be ideal
Desirable Technical Experience
- Conveyor Systems (essential)
- Inverter drives
- SCADA systems
- PLC / PC‑based control systems
- Profibus, AS‑i networks
Skills & Attributes
- Multi‑skilled, proactive, and self‑motivated engineer
- Comfortable working independently and using initiative
- Excellent time management and organisational skills
- Strong communication and interpersonal skills
- Confident producing reports and written documentation
- Able to work under pressure and to tight deadlines
- Willingness to travel across the UK and occasionally abroad
- Ability to build long‑term, trusted relationships with customers
What’s on Offer
- Full product/systems training
- Opportunity to work with industry‑leading technology
- Ongoing training and career development
- Varied and challenging role with autonomy and responsibility
- Collaborative and supportive engineering team
- Competitive salary and benefits package (dependent on experience)
- Earnings potential £55k+ with overtime
If you’re a motivated Field Service Engineer looking for a hands‑on, technically challenging role with a global engineering business, we’d love to hear from you.
Field Service Engineer North East in Newcastle upon Tyne employer: VA Recruitment
As a Field Service Engineer with our client, you will join a global leader in loading and unloading solutions, renowned for its commitment to employee development and innovation. The company fosters a collaborative work culture, offering extensive training and career growth opportunities, alongside a competitive salary and benefits package. Located in the North East, this role provides the chance to work with cutting-edge technology while being part of a supportive engineering team dedicated to excellence and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer North East in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work in logistics or manufacturing. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with conveyor systems or similar tech. This will not only boost your CV but also give you real-life examples to discuss during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. Be ready to talk about your experience with PPM schedules and fault diagnosis. We want to see how you can bring value to our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome engineering team.
We think you need these skills to ace Field Service Engineer North East in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with mechanical and electrical systems, especially if you've worked with conveyor systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your background in delivering PPM schedules and your ability to work independently. Let us know what excites you about joining our team!
Showcase Your Communication Skills:Since you'll be liaising with various teams, it's important to demonstrate your strong communication skills. Make sure your written application is clear, concise, and free of jargon. We appreciate professionalism in all forms of communication!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at VA Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around conveyor systems and PPM schedules. Be ready to discuss your hands-on experience with mechanical and electrical faults, as well as any specific projects you've worked on that relate to the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and repaired faults in the past. Think about times when you identified improvements in processes or equipment. This will demonstrate your proactive approach and ability to think on your feet.
✨Communicate Clearly
Since you'll be liaising with various teams, practice articulating your thoughts clearly and professionally. Be ready to discuss how you maintain accurate records and reports, as well as how you handle communication with customers and colleagues.
✨Emphasise Safety First
Health and safety is crucial in this role, so be prepared to talk about your understanding of safety regulations and practices. Share any experiences where you promoted a safe working environment or dealt with site-specific hazards.
