At a Glance
- Tasks: Ensure performance and safety of loading systems through maintenance and repairs.
- Company: Global leader in loading and unloading solutions with a collaborative culture.
- Benefits: Competitive salary, ongoing training, and career development opportunities.
- Other info: Opportunity for travel across the UK and internationally, with excellent earnings potential.
- Why this job: Join a dynamic team and work with cutting-edge technology in a hands-on role.
- Qualifications: City & Guilds or engineering apprenticeship in electrical/mechanical engineering required.
Location: North West
About the Company
Our client is a global leader in providing world-class loading and unloading solutions to logistics, manufacturing, FMCG, and parcel handling organisations. They design, manufacture, install, and service both automatic and manual loading systems from facilities in the UK, USA, and the Netherlands. Due to continued growth, they are now looking for a Field Service Engineer to join their Engineering Service Support Team. You may be an existing field service engineer or a multi-skilled maintenance engineer looking to move into a field based role!
The Role
As a Field Service Engineer, you’ll play a key role in ensuring the ongoing performance, reliability, and safety of our clients’ systems. Working both independently and as part of a wider engineering team, you’ll carry out planned preventative maintenance (PPM), fault finding, repairs, and improvement initiatives across customer sites. You’ll also take part in a call-out rota and support installations and maintenance activities across the UK and occasionally overseas.
Key Responsibilities
- Carry out planned preventative maintenance (PPM) in line with schedules and contractual requirements
- Diagnose and repair both mechanical and electrical faults
- Identify and recommend improvements to equipment and maintenance processes
- Participate in the service and call-out rota
- Ensure all work is completed safely and in compliance with Health & Safety legislation
- Maintain accurate records, reports, and professional written communication
- Liaise with engineering, operations, and customer teams to support innovation and continuous improvement
- Effectively manage workload, time, and priorities
- Report incidents, accidents, and near misses promptly, contributing to preventative strategies
Health & Safety
- Comply with all company, client, and statutory Health & Safety policies
- Follow safe working practices, COSHH, fire, hygiene, and site rules
- Remain aware of site-specific hazards and actively promote a safe working environment
Training & Development
- Attend performance development reviews (PDRs) and take ownership of your ongoing training
- Participate in company and legislative training as required
Additional Responsibilities
- Provide support to other UK and international sites when required
- Safeguard company and client property and equipment
- Build and maintain strong relationships with customers and colleagues
- Escalate issues and customer concerns appropriately
- Share best practices and process improvements across the team
About You
Essential Qualifications & Experience
- City & Guilds qualification or completion of a recognised engineering apprenticeship in electrical or mechanical engineering
- Proven experience in a similar engineering environment (e.g. logistics, FMCG, manufacturing, or parcel handling) working with Conveyor systems
- Strong background in delivering PPM schedules, KPIs, and services on customer sites
- Experience working in environments with robust permit-to-work systems
- Technically competent in mechanical and electrical systems within distribution or sortation environments would be ideal
Desirable Technical Experience
- Conveyor Systems (essential)
- Inverter drives
- SCADA systems
- PLC / PC-based control systems
- Profibus, AS-i networks
Skills & Attributes
- Multi-skilled, proactive, and self-motivated engineer
- Comfortable working independently and using initiative
- Excellent time management and organisational skills
- Strong communication and interpersonal skills
- Confident producing reports and written documentation
- Able to work under pressure and to tight deadlines
- Willingness to travel across the UK and occasionally abroad
- Ability to build long-term, trusted relationships with customers
What’s on Offer
- Full product/systems training
- Opportunity to work with industry-leading technology
- Ongoing training and career development
- Varied and challenging role with autonomy and responsibility
- Collaborative and supportive engineering team
- Competitive salary and benefits package (dependent on experience)
- Earnings potential £55k+ with overtime
If you’re a motivated Field Service Engineer looking for a hands-on, technically challenging role with a global engineering business, we’d love to hear from you.
Field Service Engineer North West in Manchester employer: VA Recruitment
As a leading global provider of loading and unloading solutions, our company offers an exceptional work environment for Field Service Engineers in the North West. With a strong focus on employee development, we provide comprehensive training, opportunities for career advancement, and a collaborative culture that values innovation and safety. Join us to work with cutting-edge technology while enjoying competitive compensation and the chance to make a meaningful impact across various industries.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer North West in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work in logistics or manufacturing. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with conveyor systems or similar tech. This will not only boost your CV but also give you real-life stories to share during interviews.
✨Tip Number 3
Prepare for the interview like it’s a big game! Research the company and their products, and think about how your skills can help them improve their systems. Show them you’re not just another candidate, but the one they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Field Service Engineer North West in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with mechanical and electrical systems, especially if you've worked with conveyor systems. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills:Since you'll be liaising with customers and colleagues, it's important to showcase your strong communication skills. Use clear and professional language in your application to demonstrate that you can effectively convey information.
Highlight Your Problem-Solving Abilities:As a Field Service Engineer, you'll need to diagnose and repair faults. Share examples in your application where you've successfully solved problems or improved processes. This will show us you're proactive and capable of handling challenges.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don't miss out on any important updates from us!
How to prepare for a job interview at VA Recruitment
✨Know Your Systems
Make sure you brush up on your knowledge of conveyor systems and any relevant technologies like SCADA or PLC systems. Being able to discuss these in detail will show that you're not just familiar with the basics, but that you understand the intricacies of the equipment you'll be working with.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and repaired mechanical or electrical faults in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, as this will help you clearly convey your thought process and the impact of your actions.
✨Emphasise Safety Awareness
Since health and safety is a big part of the role, be ready to discuss how you've adhered to safety protocols in previous positions. Mention any relevant training you've completed and how you ensure compliance with health and safety legislation on-site.
✨Show Your Team Spirit
This role involves liaising with various teams, so highlight your communication skills and ability to build relationships. Share examples of how you've collaborated with colleagues or customers to achieve common goals, as this will demonstrate your fit within their engineering service support team.
