At a Glance
- Tasks: Supervise shop operations and provide excellent customer service on weekends.
- Company: Join the V&A, the world's leading museum of art and design.
- Benefits: Generous pension scheme, flexible working, and discounts at V&A shops.
- Other info: Great opportunity for personal growth and professional development.
- Why this job: Be part of a creative environment and enrich people's lives through art.
- Qualifications: Experience in retail or supervisory roles is a plus.
The predicted salary is between 29822 - 29822 £ per year.
Benefits
- Generous pension scheme
- Location Cromwell Road, London
This is a Fixed Term Contract, Part Time vacancy that will close in 9 days at 23:59 BST.
The Role
We are seeking a Part time (15 hours) Shop Supervisor to join the Shop Operations team for a period of 12 months.
The usual working days are Saturday and Sunday but the possibility to be flexible and cover occasional Friday shifts would be desirable.
The V&A
The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity.
The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.
Our Mission Is To Be Recognised As The World's Leading Museum Of Art, Design And Performance, And To Enrich People's Lives By Promoting Research, Knowledge And Enjoyment Of The Designed World To The Widest Possible Audience.
We Strive To Make The V&A Matter To More People And In That Context We Work To The Following Six Strategic Objectives
- To create a world class visitor and learning experience across all V&A sites and collections.
- Focus and deepen the relevance of our collections to the UK creative and knowledge economy.
- Expand the V&A's international reach, reputation and impact.
- To operate with financial and organisational initiative and efficiency.
- Showcase the best of digital design and deliver an outstanding digital experience.
- Diversify and increase private and commercial funding sources.
- The Benefits
- Benefit 1
- Benefit 2
- Benefit 3
- Benefit 4
- Benefit 5
- Benefit 6
Benefits
- Generous pension scheme
- 29 days plus bank holidays
- Flexible working
- Tickets to V&A exhibitions
- Subsidised staff canteen
- 25% discount in V&A shops
- Give as you earn scheme
- Bicycle loan
- Interest‑free season ticket
- Interest‑free rental deposit loan
- Free safety checks and small repairs to your bike with Doctor Bike
- Wide range of training and professional development opportunities
- Employee Assistance Programme
- Staff diversity networks
- ED&I at The V&A
At The V&A, We Are Committed To Equality, Diversity And Inclusion (EDI) For All And Strive To Go Above And Beyond Public Duty Placed Upon Us By The Equality Act 2010.
As Such, We Are Delighted To Share That We Are a Disability Confident Employer Level 2.
- The V&A Makes The Following Commitments To All Applications
- The Disability Confident Employer scheme offers guaranteed interviews – Interviewing applicants with a disability who successfully evidence the essential criteria on a person specification and consider them on their abilities;
- Providing an inclusive and accessible recruitment process.
- Making reasonable adjustments during the recruitment process so disabled job applicants have the best opportunity to demonstrate that they can do the job.
- Supporting employees and adjustments during employment.
In some circumstances, such as when we receive a high volume of applications that meet the minimum criteria, we may not be able to guarantee an interview under the scheme.
In these cases, we will interview only the highest-scoring applicants, from both people with disabilities and people without a disability.
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Shop Supervisor (weekend) employer: V&A Museum of Childhood
The V&A Museum of Childhood is an exceptional employer, offering a flexible and collaborative work environment that values the contributions of its team members. With opportunities for professional growth and development within the finance operations team, employees can thrive in a supportive atmosphere while making a meaningful impact on the museum's financial processes. Located in London, this role not only provides a chance to work in a prestigious institution but also fosters a culture of creativity and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor (weekend)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including V&A Museum of Childhood, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Shop Supervisor (weekend)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like V&A Museum of Childhood that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at V&A Museum of Childhood will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about V&A Museum of Childhood and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at V&A Museum of Childhood
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at V&A Museum of Childhood, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at V&A Museum of Childhood!
