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- Tasks: Reconcile daily income transactions and manage membership-related financial activities.
- Company: Join the V&A, the world's leading museum of art and design.
- Benefits: Generous pension, flexible working, discounts, and professional development opportunities.
- Why this job: Make a real impact in a prestigious institution while developing your finance skills.
- Qualifications: Experience in finance and strong analytical skills required.
- Other info: Inclusive workplace committed to diversity and employee support.
The predicted salary is between 30000 - 40000 £ per year.
This role is responsible for the accurate and timely reconciliation of daily income transactions across multiple systems including Galaxy, CRM, Business Central, and Learn World. It involves preparing and posting payment journals for various bank accounts, managing regular and ad hoc membership-related transactions, and investigating discrepancies between system data and bank receipts.
Daily preparation and reconciliation of transactions through Galaxy (exhibitions, membership events, Group Sales on Web, V&A Academy etc), CRM (memberships including patrons, grants etc), BC (bricks & mortar retail, ecommerce etc) & Learn World to income received in the bank via credit cards (Adyen, Paypal, Verifone) and direct settlement within finance system (Business Central).
Prepare monthly sales invoice to transfer membership sales made through shop (VAE) to (VAM). Lead weekly meetings with relevant key stakeholders (Assistant Group Accountant, Ticketing Team, Contact Centre, Membership & Development teams and the Cash Processing Manager) to understand and resolve any discrepancies. Support the interim and final audit processes and assist with monthly bank reconciliations, working closely with the Finance Operations Manager to resolve reconciling items.
The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.
Our Mission Is To Be Recognised As The World’s Leading Museum Of Art, Design And Performance, And To Enrich People’s Lives By Promoting Research, Knowledge And Enjoyment Of The Designed World To The Widest Possible Audience. We Strive To Make The V&A Matter To More People And In That Context We Work To The Following Six Strategic Objectives:
- To create a world class visitor and learning experience across all V&A sites and collections.
- Focus and deepen the relevance of our collections to the UK creative and knowledge economy.
- Expand the V&A's international reach, reputation and impact.
- To operate with financial and organisational initiative and efficiency.
- Showcase the best of digital design and deliver an outstanding digital experience.
- Diversify and increase private and commercial funding sources.
Benefits include:
- Generous pension scheme
- 29 days plus bank holidays
- Flexible working
- Tickets to V&A exhibitions
- Subsidised staff canteen
- 25% discount in V&A shops
- Give as you earn scheme
- Bicycle loan
- Interest-free season ticket
- Interest-free rental deposit loan
- Free safety checks and small repairs to your bike with Doctor Bike
- Wide range of training and professional development opportunities
- Employee Assistance Programme
At The V&A, We Are Committed To Equality, Diversity And Inclusion (EDI) For All And Strive To Go Above And Beyond Public Duty Placed Upon Us By The Equality Act 2010. As Such, We Are Delighted To Share That We Are a Disability Confident Employer Level 2. The V&A Makes The Following Commitments To All Applications:
- The Disability Confident Employer scheme offers guaranteed interviews – Interviewing applicants with a disability who successfully evidence the essential criteria on a person specification and consider them on their abilities;
- Providing an inclusive and accessible recruitment process.
- Making reasonable adjustments during the recruitment process so disabled job applicants have the best opportunity to demonstrate that they can do the job.
- Supporting employees and adjustments during employment.
Job Descriptions are currently uploaded as PDFs; if for any reason you require the documents in Word Format, please email careers@vam.ac.uk with your request.
Senior Income Reconciliation Officer employer: V&A Museum of Childhood
Contact Detail:
V&A Museum of Childhood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Income Reconciliation Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the V&A on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the V&A's collections and recent exhibitions. We want to show that we’re not just a fit for the role but also passionate about what the museum stands for.
✨Tip Number 3
Practice common interview questions related to income reconciliation and financial processes. We can even do mock interviews with friends to build confidence and refine our answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we can keep track of our application status easily.
We think you need these skills to ace Senior Income Reconciliation Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Income Reconciliation Officer role. Highlight relevant experience with income transactions and reconciliation processes, especially if you've worked with systems like Galaxy or CRM before.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with the V&A's mission. Don’t forget to mention any experience you have with financial audits or stakeholder meetings.
Showcase Your Attention to Detail: This role requires a keen eye for detail, so make sure to demonstrate this in your application. Mention specific examples where you've successfully identified discrepancies or improved reconciliation processes in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at V&A Museum of Childhood
✨Know Your Numbers
As a Senior Income Reconciliation Officer, you'll be dealing with various financial systems. Brush up on your knowledge of Galaxy, CRM, Business Central, and Learn World. Familiarise yourself with how these systems interact and prepare to discuss any relevant experience you have with them.
✨Prepare for Discrepancy Discussions
Expect to talk about how you've handled discrepancies in the past. Think of specific examples where you identified issues between system data and bank receipts. Be ready to explain your thought process and the steps you took to resolve these discrepancies.
✨Engage with Stakeholders
This role involves leading meetings with key stakeholders. Prepare to discuss how you would approach these meetings. Think about how you can foster collaboration and ensure everyone is on the same page when it comes to resolving financial issues.
✨Showcase Your Audit Experience
Since you'll be supporting audit processes, be prepared to share your experience with interim and final audits. Highlight any specific roles you've played in previous audits and how you contributed to successful outcomes.
