At a Glance
- Tasks: Drive customer success and growth by managing accounts and onboarding clients with innovative AI solutions.
- Company: Join V7, a fast-growing AI platform company transforming how humans work.
- Benefits: Competitive salary, inclusive culture, and opportunities for career advancement.
- Other info: Opportunity to grow into a leadership role while working with cutting-edge AI technology.
- Why this job: Be part of a pioneering team shaping the future of AI in a dynamic environment.
- Qualifications: Experience in SaaS account management and a passion for technology and customer engagement.
The predicted salary is between 60000 - 80000 £ per year.
At V7, we’re building AI platforms that help humans do their best work, at incredible scale and speed. Our mission is to turn human knowledge into trustworthy AI, making complex tasks faster, smarter, and more accurate.
The product V7 Go provides finance and teams with a toolkit for deploying and building custom no-code AI agents. We take multi-modal data and deliver verifiable outputs with transparent AI logic to ensure accuracy and compliance. Most AI agents still act like black boxes. They wander off-task, miss critical context, and make decisions you can’t verify. Go Agents are designed differently: predictable, transparent, and auditable at every step. V7 Go supports the latest models, such as GPT, Claude, and Gemini, for the best accuracy and performance.
The team you'll be joining and impact you'll have: You'll join a high-velocity sales and customer success org that has grown 5x in the last 12 months and is scaling fast - our customers consistently expand their usage, with 160%+ NRR within 12 months. You'll work alongside a tight-knit account management team, taking responsibility for a real book of business from day one - accounts are handed to you because the team is oversubscribed, not to fill a quota. You'll sit at the intersection of commercial and technical, acting as the bridge between customers and our Solutions Engineers - freeing SEs to focus on building, while you manage adoption and growth. This is a foundational hire that will shape what the AM function looks like as we scale ARR - with a clear path to a leadership role for the right person.
What you'll be doing from day one:
- Own a book of business with a clear expansion target - you'll be expected to drive NRR of 140%+ by identifying new use cases, upselling into departments, and keeping customers deeply engaged with the platform.
- Run onboarding and enablement with minimal support - you'll get customers live, train end users, and drive adoption across accounts without needing to lean on Solutions Engineers for every step.
- Build and present AI agents to customers - demonstrating new workflows, pitching use cases, and showing stakeholders how to get more value from V7 in ways that make sense to their teams.
- Partner with AEs and SEs to ensure a smooth post-sale handoff and flag expansion opportunities - you'll be a key voice in shaping how we serve and grow enterprise accounts.
Who you are: You're genuinely technical and commercial. You don't need to write production Python, but you can build an AI agent end to end, understand when to use different LLMs, and get hands-on with a platform quickly without much hand-holding. You've managed customer relationships in a SaaS environment and you know the difference between keeping a customer happy and actually growing an account… You're motivated by expansion, not just retention. You thrive in environments where the playbook doesn't exist yet or you've come from a startup or a fast-moving scaleup and you don't wait to be told what to do. You're a strong communicator who can hold a room; whether you're onboarding a 30-person team, presenting a new agent workflow to a VP, or having a commercial negotiation, you show up with clarity and confidence.
V7 champions equality and inclusion because diverse teams build better products. Don't check every box? Apply anyway — we value what makes you unique and will support you through the process, just let our Talent team know how they can help.
Senior Account Manager (Go) in London employer: V7
At V7, we pride ourselves on being an exceptional employer, fostering a dynamic work culture that thrives on innovation and collaboration. Our commitment to employee growth is evident through clear pathways to leadership roles, as well as the opportunity to work with cutting-edge AI technology in a fast-paced environment. With a focus on equality and inclusion, we celebrate diverse perspectives that drive our mission to create trustworthy AI solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager (Go) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at V7 on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Senior Account Manager role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by understanding V7's products inside out. Dive into how V7 Go works, especially its AI capabilities. Being able to discuss specific features and how they benefit customers will show you're genuinely interested and knowledgeable.
✨Tip Number 3
Showcase your past successes in managing customer relationships and driving growth. Use concrete examples of how you've upsold or expanded accounts in previous roles. This will demonstrate that you’re not just about keeping customers happy but also about making them thrive.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the V7 team and ready to contribute to our mission.
We think you need these skills to ace Senior Account Manager (Go) in London
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI shine through! We want to see how you connect with our mission at V7 and how you can contribute to making complex tasks smarter and faster.
Tailor Your Experience:Make sure to highlight your relevant experience in SaaS and account management. We’re looking for someone who can drive growth and keep customers engaged, so share specific examples of how you've done this in the past.
Be Clear and Concise:We appreciate clarity in communication, so keep your application straightforward. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at V7
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI platforms and the specific technologies V7 uses, like GPT and Gemini. Being able to discuss how these models work and their applications will show that you're genuinely technical and can bridge the gap between customers and Solutions Engineers.
✨Showcase Your Customer Success Skills
Prepare examples from your past experiences where you've successfully managed customer relationships in a SaaS environment. Highlight how you've driven account growth and not just retention, as this role is all about expansion and keeping customers engaged with the platform.
✨Be Ready to Demonstrate
Since you'll be building and presenting AI agents, practice explaining complex workflows in simple terms. Think about how you would pitch use cases to different stakeholders and be prepared to showcase your ability to train end users effectively.
✨Communicate with Confidence
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently, whether you're discussing technical details or negotiating with clients. Remember, you’ll need to hold the room during onboarding sessions and presentations, so being engaging is crucial!
