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For Companies At a Glance
- Tasks: Coordinate utility services, handle queries, and support invoicing in a dynamic logistics environment.
- Company: Join a thriving logistics business with a focus on growth and development.
- Benefits: Long-term career growth opportunities and a supportive team culture.
- Why this job: Be part of a growing team and make a real impact in utilities coordination.
- Qualifications: Strong communication skills and a willingness to learn.
- Other info: Equal opportunities employer committed to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
V7 are working with a close client who due to growth are looking for a Utilities Service Coordinator to join the team on a permanent basis. You will be working in the Utilities team within a large logistics business. This is a great opportunity to join a thriving business, with the opportunity for long-term growth and development.
Key duties:
- Handle inbound and outbound phone calls, emails, and written correspondence.
- Log, triage, and track utility-related queries and service requests.
- Support invoice processing, data entry, and document management.
- Maintain accurate records within the Utilities Management System (UMS).
- Assist with Change of Tenancy (COT) administration.
- Support Level 2 and Level 3 Coordinators with case preparation.
- Escalate non-standard or complex issues appropriately.
- Undertake Level 2 tasks only under supervision.
To apply for this role please submit a copy of your CV.
Service Coordinator employer: V7 Recruitment
Contact Detail:
V7 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills relevant to the Service Coordinator position.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t just rely on job boards; apply directly through our website! This way, you can ensure your application gets seen by the right people and shows your genuine interest in joining the team.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight relevant experience in handling queries, managing correspondence, and any previous roles in logistics or utilities. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since you'll be dealing with a lot of phone calls and emails, it's crucial to showcase your communication skills. Use clear and concise language in your application, and don’t forget to mention any experience you have in customer service or similar roles.
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, make sure there are no typos or errors. We appreciate candidates who take the time to present their information accurately and professionally.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at V7 Recruitment
✨Know Your Utilities
Familiarise yourself with the basics of utilities management and the specific services offered by the company. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Master Communication Skills
Since you'll be handling calls and emails, practice clear and concise communication. Think about how you can demonstrate your ability to manage queries effectively during the interview.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed data entry or document management in the past. Highlighting your organisational skills will reassure them that you can maintain accurate records in their Utilities Management System.
✨Be Ready for Problem-Solving
Expect questions about how you'd handle complex issues or escalations. Prepare scenarios where you've successfully resolved problems, as this will illustrate your ability to think on your feet and support your team effectively.
