At a Glance
- Tasks: Manage client relationships and oversee integrated security system delivery.
- Company: Growing security integrator with a focus on innovation and client satisfaction.
- Benefits: Competitive salary, 26 days leave, company vehicle, and career progression.
- Other info: Opportunity for long-term stability and exposure to cutting-edge technologies.
- Why this job: Join a dynamic team and work on high-profile security projects in London.
- Qualifications: Experience in electronic security and strong technical knowledge required.
The predicted salary is between 45000 - 55000 £ per year.
Location: London
About the Role
V7 Recruitment is working in partnership with a growing security integrator to recruit an experienced Technical Account Manager to support a major client account in London. This is a client-facing role focused on managing the delivery and ongoing support of integrated security solutions, including CCTV, access control, and wider electronic security systems. The position is primarily off the tools; however, candidates must have a strong technical background and be capable of stepping in to support engineering teams when required. The successful candidate will act as the key link between the client, engineering teams, and senior stakeholders, ensuring projects and service delivery are completed to the highest standards.
What’s on Offer
- Competitive salary
- 26 days annual leave
- Company vehicle
- Career progression within a growing and established security integrator
- Long-term stability and exposure to high-profile projects
- Pension
Key Responsibilities
- Manage and maintain relationships with a major London-based client
- Act as the main point of contact for all operational and technical matters
- Oversee the delivery and support of integrated security systems including CCTV, access control, and related technologies
- Coordinate engineers, subcontractors, and project teams to ensure successful delivery
- Attend client meetings, site surveys, progress reviews, and operational meetings
- Provide technical support and guidance to engineers when required
- Assist with fault escalation, system troubleshooting, and technical problem solving
- Ensure projects and maintenance activities are delivered on time and within budget
- Identify opportunities for service improvements and account growth
- Produce reports, project updates, and performance reviews for stakeholders
- Ensure compliance with industry standards, health & safety regulations, and company procedures
Requirements
- Previous experience within the electronic security industry
- Strong technical knowledge of integrated security systems including CCTV and access control
- Ability to support technical teams and step in operationally when required
- Excellent client-facing and communication skills
- Strong organisational and problem-solving abilities
- Experience managing key accounts or high-profile clients
- Commercial awareness and ability to manage multiple priorities
- Full UK driving licence preferred
Desirable Experience
- Knowledge of enterprise-level security systems and integrated solutions
- Experience working in critical environments or large commercial sites
- Understanding of SLAs, service delivery, and project coordination
- Manufacturer certifications or industry qualifications advantageous
V7 Recruitment is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role. Please note that by applying for this position you are giving consent for V7 Recruitment to process and store your personal data in line with our Privacy Policy. We may contact you about this and other suitable opportunities. You can request your data to be removed at any time by contacting us.
Security Systems Technical Account Manager in London employer: V7 Recruitment
V7 Recruitment is an exceptional employer, offering a dynamic work environment in London where you can thrive as a Technical Account Manager. With a focus on career progression and exposure to high-profile projects, employees benefit from competitive salaries, generous annual leave, and a supportive culture that values technical expertise and client relationships. Join us to be part of a growing security integrator that prioritises long-term stability and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Security Systems Technical Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Technical Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get ready for those interviews! Brush up on your technical knowledge of integrated security systems, especially CCTV and access control. Be prepared to discuss how you've managed client relationships and delivered projects in the past.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to support engineering teams and manage key accounts effectively.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that dream job. Plus, it’s a great way to stay updated on new opportunities in the security sector.
We think you need these skills to ace Security Systems Technical Account Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in electronic security systems, especially CCTV and access control. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Account Manager role. Mention your client-facing experience and how you can manage relationships effectively.
Show Off Your Technical Skills:Since this role requires a strong technical background, make sure to include any relevant certifications or experiences that demonstrate your knowledge of integrated security systems. We love seeing candidates who can bridge the gap between technical teams and clients!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at V7 Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge of integrated security systems, especially CCTV and access control. Be ready to discuss specific technologies and how they work, as well as any relevant experience you've had in troubleshooting or supporting engineering teams.
✨Showcase Your Client Management Skills
Since this role is client-facing, prepare examples of how you've successfully managed client relationships in the past. Think about times when you’ve resolved issues or improved service delivery, and be ready to share these stories during the interview.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you approach problem-solving, especially in high-pressure situations. You might be asked to provide examples of how you've handled technical challenges or escalated faults, so have a few scenarios in mind that highlight your skills.
✨Understand the Bigger Picture
Familiarise yourself with the company's projects and their impact on clients. Showing that you understand the importance of compliance, health & safety regulations, and service delivery will demonstrate your commercial awareness and commitment to quality.
