Security Systems Technical Account Manager

Security Systems Technical Account Manager

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
V7 Recruitment Ltd

At a Glance

  • Tasks: Manage client relationships and oversee integrated security system delivery.
  • Company: Join a growing security integrator in London with a focus on innovation.
  • Benefits: Enjoy competitive salary, 26 days leave, company vehicle, and career progression.
  • Other info: Dynamic role with opportunities for growth and exposure to critical environments.
  • Why this job: Be the key link between clients and engineering teams on high-profile projects.
  • Qualifications: Experience in electronic security and strong technical knowledge required.

The predicted salary is between 40000 - 50000 £ per year.

Location: London

About the Role

V7 Recruitment is working in partnership with a growing security integrator to recruit an experienced Technical Account Manager to support a major client account in London. This is a client‑facing role focused on managing the delivery and ongoing support of integrated security solutions, including CCTV, access control, and wider electronic security systems. The position is primarily off the tools; however, candidates must have a strong technical background and be capable of stepping in to support engineering teams when required. The successful candidate will act as the key link between the client, engineering teams, and senior stakeholders, ensuring projects and service delivery are completed to the highest standards.

What’s on Offer

  • Competitive salary
  • 26 days annual leave
  • Company vehicle
  • Career progression within a growing and established security integrator
  • Long‑term stability and exposure to high‑profile projects
  • Pension

Key Responsibilities

  • Manage and maintain relationships with a major London‑based client
  • Act as the main point of contact for all operational and technical matters
  • Oversee the delivery and support of integrated security systems including CCTV, access control, and related technologies
  • Coordinate engineers, subcontractors, and project teams to ensure successful delivery
  • Attend client meetings, site surveys, progress reviews, and operational meetings
  • Provide technical support and guidance to engineers when required
  • Assist with fault escalation, system troubleshooting, and technical problem solving
  • Ensure projects and maintenance activities are delivered on time and within budget
  • Identify opportunities for service improvements and account growth
  • Produce reports, project updates, and performance reviews for stakeholders
  • Ensure compliance with industry standards, health & safety regulations, and company procedures

Requirements

  • Previous experience within the electronic security industry
  • Strong technical knowledge of integrated security systems including CCTV and access control
  • Ability to support technical teams and step in operationally when required
  • Excellent client‑facing and communication skills
  • Strong organisational and problem‑solving abilities
  • Experience managing key accounts or high‑profile clients
  • Commercial awareness and ability to manage multiple priorities
  • Full UK driving licence preferred

Desirable Experience

  • Knowledge of enterprise‑level security systems and integrated solutions
  • Experience working in critical environments or large commercial sites
  • Understanding of SLAs, service delivery, and project coordination
  • Manufacturer certifications or industry qualifications advantageous

Security Systems Technical Account Manager employer: V7 Recruitment Ltd

V7 Recruitment is an exceptional employer, offering a competitive salary and 26 days of annual leave, alongside a company vehicle for the Technical Account Manager role in London. With a strong focus on career progression within a growing security integrator, employees benefit from long-term stability and exposure to high-profile projects, all within a supportive work culture that values technical expertise and client relationships.

V7 Recruitment Ltd

Contact Details:

V7 Recruitment Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Security Systems Technical Account Manager

Tip Number 1

Network like a pro! Reach out to your connections in the security industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know!

Tip Number 2

Prepare for those interviews by brushing up on your technical knowledge of integrated security systems. Be ready to discuss your experience with CCTV and access control, as well as how you can support engineering teams. We want you to shine!

Tip Number 3

Showcase your problem-solving skills during interviews. Think of examples where you’ve successfully managed client relationships or resolved technical issues. We love hearing about real-life scenarios that demonstrate your expertise!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are eager to join our team and make an impact in the security sector.

We think you need these skills to ace Security Systems Technical Account Manager

Technical Knowledge of Integrated Security Systems
CCTV
Access Control
Client-Facing Skills
Communication Skills
Organisational Skills
Problem-Solving Abilities

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Technical Account Manager. Highlight your experience with integrated security systems like CCTV and access control, and don’t forget to showcase your client-facing skills!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to managing key accounts and supporting technical teams.

Show Off Your Technical Know-How:Since this role requires a strong technical background, be sure to include any relevant certifications or experiences that demonstrate your expertise in electronic security systems. We want to see your problem-solving skills in action!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!

How to prepare for a job interview at V7 Recruitment Ltd

Know Your Tech Inside Out

Make sure you brush up on your technical knowledge of integrated security systems, especially CCTV and access control. Be ready to discuss specific technologies and how they work, as well as any relevant experience you've had in the field.

Showcase Your Client Management Skills

Since this role is client-facing, prepare examples of how you've successfully managed client relationships in the past. Think about times when you resolved issues or improved service delivery, and be ready to share those stories.

Prepare for Problem-Solving Scenarios

Expect to be asked about how you would handle technical problems or project challenges. Have a few scenarios in mind where you successfully troubleshot an issue or coordinated with teams to deliver a solution.

Demonstrate Your Organisational Skills

This role requires juggling multiple priorities, so be prepared to discuss how you stay organised. Share tools or methods you use to manage your time and tasks effectively, especially in high-pressure situations.