At a Glance
- Tasks: Manage client relationships and oversee integrated security system delivery.
- Company: Join a growing security integrator in London with a focus on innovation.
- Benefits: Enjoy competitive salary, 26 days leave, company vehicle, and career growth.
- Other info: Dynamic role with long-term stability and exposure to exciting challenges.
- Why this job: Be the key link between clients and engineering teams on high-profile projects.
- Qualifications: Experience in electronic security and strong technical knowledge required.
The predicted salary is between 45000 - 55000 £ per year.
Location: London
About the Role
V7 Recruitment is working in partnership with a growing security integrator to recruit an experienced Technical Account Manager to support a major client account in London. This is a client‑facing role focused on managing the delivery and ongoing support of integrated security solutions, including CCTV, access control, and wider electronic security systems. The position is primarily off the tools; however, candidates must have a strong technical background and be capable of stepping in to support engineering teams when required. The successful candidate will act as the key link between the client, engineering teams, and senior stakeholders, ensuring projects and service delivery are completed to the highest standards.
What’s on Offer
- Competitive salary
- 26 days annual leave
- Company vehicle
- Career progression within a growing and established security integrator
- Long‑term stability and exposure to high‑profile projects
- Pension
Key Responsibilities
- Manage and maintain relationships with a major London‑based client
- Act as the main point of contact for all operational and technical matters
- Oversee the delivery and support of integrated security systems including CCTV, access control, and related technologies
- Coordinate engineers, subcontractors, and project teams to ensure successful delivery
- Attend client meetings, site surveys, progress reviews, and operational meetings
- Provide technical support and guidance to engineers when required
- Assist with fault escalation, system troubleshooting, and technical problem solving
- Ensure projects and maintenance activities are delivered on time and within budget
- Identify opportunities for service improvements and account growth
- Produce reports, project updates, and performance reviews for stakeholders
- Ensure compliance with industry standards, health & safety regulations, and company procedures
Requirements
- Previous experience within the electronic security industry
- Strong technical knowledge of integrated security systems including CCTV and access control
- Ability to support technical teams and step in operationally when required
- Excellent client‑facing and communication skills
- Strong organisational and problem‑solving abilities
- Experience managing key accounts or high‑profile clients
- Commercial awareness and ability to manage multiple priorities
- Full UK driving licence preferred
Desirable Experience
- Knowledge of enterprise‑level security systems and integrated solutions
- Experience working in critical environments or large commercial sites
- Understanding of SLAs, service delivery, and project coordination
- Manufacturer certifications or industry qualifications advantageous
V7 Recruitment is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role.
Please note that by applying for this position you are giving consent for V7 Recruitment to process and store your personal data in line with our Privacy Policy. We may contact you about this and other suitable opportunities. You can request your data to be removed at any time by contacting us.
Security Systems Technical Account Manager in London employer: V7 Recruitment Ltd
V7 Recruitment is an exceptional employer, offering a dynamic work environment in London where employees can thrive in their careers. With a focus on professional growth, competitive salaries, and a supportive culture, team members are encouraged to develop their skills while working on high-profile projects in the integrated security sector. The company values long-term stability and provides ample opportunities for career progression, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Systems Technical Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Technical Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge of integrated security systems. Be ready to discuss your experience with CCTV and access control, and how you've managed client relationships in the past. Confidence is key!
✨Tip Number 3
Don’t just wait for job alerts! Actively search for opportunities on our website and apply directly. Tailor your approach to highlight your experience with high-profile clients and your ability to support engineering teams.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the company.
We think you need these skills to ace Security Systems Technical Account Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical Account Manager. Highlight your experience with integrated security systems like CCTV and access control, and don’t forget to mention any relevant technical skills that make you a great fit for the job.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the security industry and how your previous experiences have prepared you for this role. Be sure to connect your skills with the key responsibilities mentioned in the job description.
Showcase Your Client-Facing Skills:Since this role is client-facing, it’s crucial to demonstrate your excellent communication and relationship management skills. Share examples from your past where you successfully managed client accounts or resolved issues, showing how you can be the main point of contact for our clients.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at V7 Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge of integrated security systems, especially CCTV and access control. Be ready to discuss specific technologies and how they work, as well as any relevant experience you've had in troubleshooting or supporting engineering teams.
✨Showcase Your Client Management Skills
Since this role is client-facing, prepare examples of how you've successfully managed key accounts in the past. Think about times when you’ve improved client relationships or resolved issues effectively, and be ready to share these stories during the interview.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you approach problem-solving, especially in high-pressure situations. You might be asked to provide examples of how you've handled technical challenges or escalated faults, so think through your experiences and how you can articulate them clearly.
✨Understand the Bigger Picture
Familiarise yourself with the company's projects and their impact on clients. Showing that you understand the importance of compliance, health & safety regulations, and service delivery will demonstrate your commercial awareness and commitment to high standards.
