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For Companies At a Glance
- Tasks: Manage key client accounts and drive new business in facilities management.
- Company: Join a values-led organisation focused on first-class service and environmental impact.
- Benefits: Enjoy a competitive salary, flexible remote work, and generous benefits.
- Why this job: Be part of a high-impact role with real progression and a supportive team culture.
- Qualifications: Experience in facilities management and strong relationship-building skills are essential.
- Other info: Opportunity for leadership and influence at a senior level.
The predicted salary is between 56000 - 84000 ÂŁ per year.
Job description
Senior Account Director Building Services & FM
70 000 base + OTE up to 100k
Remote with 1 day per week in office
Full–Time Permanent
Looking for your next big move in facilities management and building services?
We\’re working with a forward–thinking, values–led organisation that\’s all about delivering first–class service, improving environmental impact, and putting customers first. As they continue to grow, they\’re on the lookout for a commercially minded Senior Account Director to take the reins on key client relationships and help drive new business.
If you\’ve worked in facilities management, building services, and you know your way around PPMs, this one\’s for you.
What\’s the opportunity?
This is a high–impact role where you\’ll manage a small portfolio of major accounts while also supporting the wider growth strategy. You\’ll be hands–on with clients, lead on commercial discussions, help win new business, and make sure service delivery is spot on.
You\’ll need to be confident working at a senior level, influencing key decision–makers, and turning relationships into long–term wins.
What you\’ll be doing:
Client Account Management
Take ownership of a few key client accounts, making sure they\’re happy, supported, and growing
Build trusted relationships with senior stakeholders and C–suite leaders
Host regular reviews, identify new opportunities, and keep communication flowing
Retention & Growth
Spot upsell and cross–sell opportunities
Lead contract negotiations and renewals
Develop growth plans for each account
Introduce your own network and relationships to support new opportunities
Business Development
Research and target potential new clients in line with the business strategy
Attend industry events, network, and follow up leads
Manage the full sales process from initial chat through to deal closure
Keep CRM up to date and pipeline healthy
Service Delivery Oversight
Make sure services are delivered to the highest standard
Work closely with ops and tech teams to resolve any issues
Be the go–to person for escalations
What we\’re looking for:
A background in facilities management or building services this is a must!
Solid understanding of PPM, reactive, lifecycle and project–based services
Experience managing key client accounts and winning new business
Skilled in contract negotiations and commercial discussions
Confident working with board–level stakeholders
A natural relationship–builder who\’s strategic, proactive and results–driven
Leadership qualities and great communication skills
What\’s in it for you?
70 000 base salary + OTE up to 100,000
Generous benefits including sick pay & pension
Free onsite parking
Flexible remote working (just one day a week in the Romsey office)
Real progression and development opportunities
Company events and a great team culture
Ready to step into a key leadership role?
If you\’ve got the experience, energy, and commercial mindset to make an impact, we want to hear from you.
Apply now or drop us a message to find out more.
Job Types: Full–time, Permanent
Pay: 70,000.00– 90,000.00 per year<br rel=\"nofollow\" src=\"
- 88385.00 – 117000.00 GBP Annual + Plus Range of Excellent Benefits
- 88385.00 – 117000.00 GBP Annual + Plus Range of Excellent Benefits
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Senior Account Director employer: V3 Recruitment
Contact Detail:
V3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Director
✨Tip Number 1
Network strategically within the facilities management and building services sectors. Attend industry events and engage with professionals on platforms like LinkedIn to build relationships that could lead to referrals or insights about the role.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in facilities management. Being knowledgeable about current issues will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client accounts and driven business growth in previous roles. Highlighting your achievements will showcase your capability to excel in this position.
✨Tip Number 4
Research the company’s values and culture thoroughly. Understanding their commitment to customer service and environmental impact will allow you to align your responses and show that you're a great fit for their team.
We think you need these skills to ace Senior Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management and building services. Focus on your achievements in client account management, business development, and contract negotiations to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company’s values. Emphasise your ability to build relationships with senior stakeholders and your strategic approach to driving growth.
Highlight Relevant Experience: In your application, clearly outline your previous roles related to managing key client accounts and winning new business. Use specific examples to demonstrate your skills in service delivery oversight and commercial discussions.
Showcase Leadership Skills: Since this is a senior position, make sure to highlight any leadership experiences you have. Discuss how you've successfully led teams or projects, and your approach to resolving issues and driving results.
How to prepare for a job interview at V3 Recruitment
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of facilities management and building services during the interview. Be prepared to discuss specific PPM strategies and how they can benefit the company, as this will show your expertise and readiness for the role.
✨Build Rapport with Interviewers
Since this role involves managing key client relationships, it's crucial to exhibit your relationship-building skills. Engage with your interviewers, ask insightful questions, and share relevant experiences that highlight your ability to connect with stakeholders at all levels.
✨Prepare for Commercial Discussions
Anticipate questions related to contract negotiations and commercial discussions. Prepare examples from your past experiences where you successfully led negotiations or identified growth opportunities, as this will showcase your strategic thinking and results-driven approach.
✨Demonstrate Leadership Qualities
As a Senior Account Director, you'll need to exhibit strong leadership skills. Share instances where you've led teams or projects, resolved conflicts, or influenced decision-making processes. This will help convey your capability to take charge and drive success in the role.
