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- Tasks: Support and troubleshoot applications, ensuring smooth operations in logistics.
- Company: Join a dynamic IT team focused on enhancing efficiency in the logistics sector.
- Benefits: Enjoy a competitive salary and a collaborative work environment.
- Why this job: Perfect for problem-solvers eager to make an impact in a growing industry.
- Qualifications: Bachelor's degree in IT or relevant experience; familiarity with logistics applications preferred.
- Other info: This is a permanent, office-based role in Gosport.
The predicted salary is between 36500 - 36500 £ per year.
Please note that this role is 100% office based. Please apply if you are local to the postcode of PO13.
Permanent Role - £36,500
Location: Gosport
Department: IT
Reports to: IT Service Delivery Manager
We are looking for an Application Support Engineer to join our IT Team. This role is ideal for someone who is a problem-solver with a solid understanding of IT systems in the logistics sector, ready to collaborate with cross-functional teams to enhance operational efficiency.
Key Responsibilities
- Application Support and Troubleshooting
- System Maintenance and Upgrades
- User Support and Training
- Collaboration and Continuous Improvement
- Monitoring and Reporting
- Documentation and Compliance
Ensure applications comply with industry regulations, security standards, and internal policies.
Key Skills and Experience
- Bachelor's degree in computer science, Information Technology, or relevant experience.
- Proven experience in IT application support, ideally within the logistics or supply chain sector.
- Familiarity with logistics applications such as WMS, TMS, or ERP systems.
- Strong knowledge of databases (SQL), operating systems, and application monitoring tools.
- Knowledge of ITIL practices for incident, problem, and change management.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to work effectively across departments.
Preferred:
- Experience with cloud platforms (e.g., AWS, Azure) and SaaS-based logistics solutions.
- Basic programming or scripting skills (e.g., Python, PowerShell).
- Knowledge of Java, SAP, Linux would be advantageous.
- Understanding of data integrations such as EDI or APIs for logistics applications.
Additional Information
Salary: £36,500 pa
Hours of work: Monday to Friday 37.5 hours per week
Application Support Engineer in Gosport employer: V3 Recruitment
Contact Detail:
V3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer in Gosport
✨Tip Number 1
Familiarise yourself with the specific logistics applications mentioned in the job description, such as WMS, TMS, and ERP systems. This knowledge will not only help you understand the role better but also demonstrate your commitment and readiness to tackle the challenges of the position.
✨Tip Number 2
Brush up on your SQL skills, as a strong knowledge of databases is crucial for this role. Consider working on small projects or exercises that involve database management to showcase your practical experience during the interview.
✨Tip Number 3
Since the role requires collaboration across departments, practice articulating your past experiences where you've successfully worked in a team. Be ready to share specific examples that highlight your communication and interpersonal skills.
✨Tip Number 4
If you have any experience with cloud platforms like AWS or Azure, make sure to mention it during your discussions. Even if it's basic, showing familiarity with these technologies can set you apart from other candidates.
We think you need these skills to ace Application Support Engineer in Gosport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT application support, especially within the logistics sector. Include specific examples of troubleshooting and problem-solving skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your familiarity with logistics applications and any relevant experience with cloud platforms or programming languages.
Highlight Key Skills: In your application, emphasise your knowledge of databases, operating systems, and ITIL practices. Make sure to mention any experience you have with SaaS-based solutions or data integrations, as these are preferred qualifications.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for an Application Support Engineer.
How to prepare for a job interview at V3 Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of IT systems, especially those used in logistics like WMS, TMS, and ERP. Be prepared to discuss your experience with databases, SQL, and any application monitoring tools you've used.
✨Show Off Your Problem-Solving Skills
Since this role is all about troubleshooting, be ready to share specific examples of how you've solved complex issues in the past. Think of scenarios where you improved operational efficiency or resolved user support challenges.
✨Communicate Clearly
Strong communication skills are key for this position. Practice explaining technical concepts in simple terms, as you'll need to collaborate with cross-functional teams. Be prepared to demonstrate your interpersonal skills during the interview.
✨Familiarise Yourself with ITIL Practices
Understanding ITIL practices for incident, problem, and change management will give you an edge. Be ready to discuss how you've applied these principles in your previous roles and how they can benefit the company.
