Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with queries and transactions in a dynamic contact centre.
- Company: Reputable financial services company with a focus on customer satisfaction.
- Benefits: Competitive salary, annual bonus, matched pension, 25 days leave, and flexible hours.
- Why this job: Join a supportive team and kickstart your finance career with great perks.
- Qualifications: Proactive attitude and strong teamwork skills are essential.
- Other info: Enjoy extensive training and free refreshments in a vibrant work environment.
The predicted salary is between 25000 - 32000 £ per year.
A financial services company in England is seeking a Customer Service Executive to assist customers with their queries and transactions within a contact centre environment.
This role offers a competitive salary, an annual bonus scheme, matched pension contributions, and 25 days of annual leave plus bank holidays.
Employees benefit from flexible working hours, extensive training, and a variety of perks such as life assurance and free refreshments.
Ideal candidates are proactive and focused on customer satisfaction and teamwork.
Customer Service Executive - Flexible Hours, Finance Career employer: V12 Retail Finance
Contact Detail:
V12 Retail Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive - Flexible Hours, Finance Career
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during interviews to showcase your proactive approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral when you apply through our site.
✨Tip Number 4
Prepare for common interview questions! Think about how you would handle difficult customers or work in a team. Practising your responses will help you feel more confident when it’s time to shine.
We think you need these skills to ace Customer Service Executive - Flexible Hours, Finance Career
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your proactive approach.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention the skills and experiences that align with what we’re looking for in a Customer Service Executive, especially in a finance context.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at V12 Retail Finance
✨Know Your Stuff
Before the interview, make sure you understand the basics of financial services and customer service. Brush up on common queries customers might have and think about how you would handle them. This shows you're proactive and ready to jump in!
✨Showcase Your Team Spirit
Since teamwork is key in this role, be prepared to share examples of how you've worked well with others in the past. Think of specific situations where you contributed to a team goal or helped a colleague out. It’ll highlight your collaborative nature!
✨Flexibility is Key
With flexible hours being a perk, be ready to discuss your availability and how you can adapt to different shifts. This demonstrates your willingness to fit into the company’s needs while also showing that you value work-life balance.
✨Customer Satisfaction First
Prepare to talk about what customer satisfaction means to you. Have a few stories ready that illustrate how you've gone above and beyond for customers in previous roles. This will show that you’re genuinely focused on providing excellent service.