At a Glance
- Tasks: Develop and maintain ServiceNow solutions, automate workflows, and enhance service catalogues.
- Company: Dynamic tech company in Leatherhead, offering a hybrid work environment.
- Benefits: Competitive pay, flexible working, and opportunities for contract extensions.
- Other info: Exciting opportunity for career growth in a collaborative environment.
- Why this job: Join a cutting-edge team and make a real impact on IT service management.
- Qualifications: Experience in ServiceNow development, JavaScript skills, and understanding of ITIL processes.
The predicted salary is between 63000 - 77000 £ per year.
Job Description
\n Service Now, ITSM, Java Script, Service Now Server, API's, ITIL, SNOW \n My client based in Leatherhead, Surrey have an exciting opportunity for a Service Now Developer for an initial 6 month contract with the potential for further extensions.
This is a hybrid role and you will be required to work from their headquarters based in Leatherhead, Surrey 2 days per week. \n You will need to be an experienced Service Now developer who has previous skills/project experience that includes: \n Platform development and configuration \n \n
- Design, develop and maintain Service Now solutions using best practice and platform standards. \n
- Configure and extend applications, forms, workflows, catalogues, portals and dashboards. \n
- Develop custom applications using App Engine where appropriate. \n
- Create and maintain Business Rules, Client Scripts, UI Policies, Flow Designer workflows and Script Includes. \n
- Build and maintain custom integrations with internal and external systems. \n \n Workflow automation \n \n
- Automate IT, HR, Facilities, Procurement and business processes using Service Now capabilities. \n
- Develop approval workflows, fulfilment processes and self-service solutions. \n
- Identify opportunities to reduce manual effort through automation and orchestration. \n
- Support zero-touch and low-touch service delivery initiatives. \n \n Integration development \n \n
- Develop and maintain integrations using REST APIs, SOAP APIs, Integration Hub, MID Server, directory services and Microsoft cloud services. \n
- Troubleshoot and resolve integration issues, failures and data quality problems. \n
- Ensure reliable data movement and appropriate error handling across connected platforms. \n \n Service catalogue and portal development \n \n
- Develop and enhance Service Catalogue offerings and request fulfilment workflows. \n
- Create user-friendly portal experiences and dynamic forms. \n
- Improve self-service capability, guided request capture and knowledge management links. \n \n Platform governance and release management \n \n
- Participate in platform upgrades, testing and release activities. \n
- Promote solutions through Development, Test and Production environments using controlled release practices. \n
- Support CAB processes and change management requirements. \n
- Maintain documentation, technical specifications, test evidence and implementation notes. \n
- Ensure solutions comply with security, compliance and architectural standards. \n \n Reporting, analytics and support \n \n
- Develop dashboards, KPIs and operational reports. \n
- Investigate and resolve platform incidents, defects and recurring issues. \n
- Perform root cause analysis and recommend corrective actions. \n
- Recommend new Service Now capabilities and prioritised enhancements. \n \n Key skills (Snapshot): \n \n
- Service Now development experience, including configuration and Scripting. \n
- Strong Java Script skills and understanding of Service Now Server Side and client-side Scripting. \n
- Experience with ITSM, Service Catalogue, Flow Designer, Integration Hub, CMDB, Knowledge Management and Service Portal. \n
- Experience integrating Service Now with third-party applications using APIs and enterprise integration patterns. \n
- Understanding of ITIL and core IT service management processes, including incident, request, problem and change. \n
- Ability to document designs, test cases, deployment steps and support handover materials. \n \n
Please note that this role is inside IR35 and if successful, you will be required to go through an FCSA approved umbrella company.
ServiceNow ITSM Developer - Leatherhead, Surrey employer: V-Source UK Ltd
Our company, located in the heart of Leatherhead, offers a dynamic work environment where meticulous attention to detail is valued. As a Data Entry Administrator/Officer, you will benefit from a supportive culture that encourages professional growth and development, with opportunities to enhance your skills in asset management and procurement. We pride ourselves on fostering a collaborative atmosphere, making it an excellent place for recent graduates or those looking to advance their careers in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow ITSM Developer - Leatherhead, Surrey
✨Get Involved in Tech Meetups
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We think you need these skills to ace ServiceNow ITSM Developer - Leatherhead, Surrey
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at V-Source UK Ltd, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at V-Source UK Ltd can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at V-Source UK Ltd will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at V-Source UK Ltd
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at V-Source UK Ltd. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at V-Source UK Ltd.
