At a Glance
- Tasks: Manage plant hire orders and ensure excellent customer service.
- Company: Reputable, family-run plant hire company in Sheffield.
- Benefits: Competitive salary, permanent position, and opportunities for career growth.
- Other info: Dynamic work environment with potential for higher salaries based on experience.
- Why this job: Join a successful team and make a difference in the construction industry.
- Qualifications: Experience in hire desk management and strong customer service skills.
The predicted salary is between 25000 - 32000 £ per year.
V-Recruit are currently recruiting for an experienced Hire Desk Controller to start work in Sheffield, as soon as possible. Our client is a reputable, family-run plant hire company who are looking to expand their highly successful team. This role is a permanent, full-time position.
You will be assisting in the day-to-day requirements of the construction equipment hire department and will be dealing with customers and clients who are seeking rental solutions. Duties to include:
- Ensuring all enquiries to the hire team are dealt with appropriately
- Taking and processing orders for operated and non-operated plant hire
- Ensuring that all hire details and customer communications are recorded on the Syrinx system
- Taking orders from our Business Development Manager and Customers and converting them to Hire contracts
- Arranging bookings of equipment
- Taking breakdowns and arranging Fitters to attend site
- Resolving all complaints
- You may occasionally attend site and customer visits/meetings to improve customer relationships
- Scheduling delivery and collections for the transport vehicles
- Dealing with order number creation and purchase invoices coming into the plant division
Job Specifics: Salaries between 25k-32k, depending on experience. We will consider higher salaries, and applications from experienced Plant Managers.
Plant Hire Desk Controller employer: V-Recruit
Join a reputable, family-run plant hire company in Sheffield, where you will be part of a supportive and dynamic team dedicated to delivering exceptional service. With a focus on employee growth and development, this permanent, full-time role offers competitive salaries and the opportunity to engage directly with customers, enhancing your skills in a thriving industry. Experience a work culture that values collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Plant Hire Desk Controller
✨Tip Number 1
Network like a pro! Reach out to people in the plant hire industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to hire desk operations. Think about how you’d handle customer complaints or process orders efficiently, and be ready to share your experiences.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with potential employers, let them know why you’re excited about working in plant hire and how you can contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Plant Hire Desk Controller
Some tips for your application 🫡
Show Your Experience:Make sure to highlight any relevant experience you have in plant hire or customer service. We want to see how your background aligns with the role of a Hire Desk Controller, so don’t hold back!
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your skills and experiences.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your skills can help us in the day-to-day operations of the construction equipment hire department. It shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible. Don’t miss out!
How to prepare for a job interview at V-Recruit
✨Know Your Stuff
Make sure you understand the ins and outs of plant hire. Familiarise yourself with common equipment, rental processes, and the Syrinx system. This knowledge will help you answer questions confidently and show that you're ready to hit the ground running.
✨Customer Service is Key
Since you'll be dealing with customers regularly, prepare examples of how you've handled customer enquiries or complaints in the past. Highlight your communication skills and ability to resolve issues effectively, as this will demonstrate your fit for the role.
✨Show Your Team Spirit
This is a family-run company, so they’ll value teamwork. Be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you’ve contributed to a team’s success, especially in a fast-paced environment like plant hire.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
