Youth Coordinator for Silversea Cruises

Youth Coordinator for Silversea Cruises

Department: Hotel

Employment Type: Contract

Location: Shipboard

Description

V.Ships Leisure is looking for Seasonal Youth Coordinator on behalf of Silversea Cruises. The Youth Coordinator organizes and leads youth activities, ages 4 through 14, in various areas throughout the vessel by performing the following essential duties and responsibilities.

Key Responsibilities

• Plans, organizes and implements entertaining and educational activities for all ages 4 to 14 years.
• Determines the activities based on the ages and the needs of the children assigned to participate in the scheduled activity.
• Acts as a role model for the kids, with regard to leadership, friendliness, diplomacy, honesty, fair play, sportsmanship and open-mindedness. Exercises discretion and good judgment when interacting with the children. Maintains a constant awareness of the children’s whereabouts and their safety. Intervenes when a conflict arises or when a child needs extra attention or assistance in order to enjoy the activities. Responds to any type of emergency.
• Serves meals and refreshments to children and regulates rest periods.
• Communicates with parents in a tactful and courteous manner to generate a high level of comfort.
• Keeps current on children’s trends regarding music, dance crazes, fads, computer games, reading materials and physical activities.
• Organizes teen-related activities. Performs Disc Jockey duties for teen parties. Operates audio equipment to play music and keeps inventory of music library.
• Assists youth of all ages with computer operation, instruction and navigation, etc.
• Participates in maintaining a clean working environment including the inventory of equipment and supplies. Notifies the Cruise Director, Assistant Cruise Director or Entertainment Host when repairs or replacement is needed.
• Follows safety and security measures in the event of an emergency while children are under their supervision. Utilizes good judgment and pays close attention to all details when escorting children to the parents or guardians in the assigned muster stations.
• Attends the Welcome/First Timers/Venetian/Farewell Cocktail parties and other social events as scheduled by the ship’s management.
• Participates in embarkation procedures by disseminating information regarding our kids activities and directing and escorting guests where needed, in cooperation with the Guest Relations Manager and Shore Concierge Manager.
• Prepares a variety of reports and letters, including our daily “Kids Chronicles”.
• Attends meetings, training activities, courses and all other work-related activities as required.
• Socializes with guests when in public rooms.
• Assists with the induction of new crew.
• Adjusts schedule and location independently when the overall daily operation changes.
• Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs.
• Performs other duties as requested by supervisor.

Education/Experience/Qualifications:

• Bachelor’s degree in education, recreation or related field from an accredited university or college or the international equivalent.
• Three to five years’ experience working with groups of youths ages 4 to 14 years of age.
• Experience working in school sponsored youth groups, YMCA, camps or similar positions preferred.
• Infant and child CPR certification and life-saving certification from the American Red Cross or similar certifying organization preferred.
• Ability to mediate, diffuse, and/or resolve problems and negotiate resolutions.
• Ability to design creative activities while containing costs.
• Working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Excel, Word and Power Point.
• Valid STCW95 certification.
• Moral integrity is required.