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- Tasks: Maintain cleanliness and comfort in luxury guest suites on sailing yachts.
- Company: Join the prestigious Orient Express Sailing Yachts team.
- Benefits: Competitive pay, unique travel experiences, and onboard training.
- Why this job: Be part of a luxurious experience while interacting with guests from around the world.
- Qualifications: High school diploma and 2-3 years in a luxury service role.
- Other info: Opportunity to grow in a dynamic, elegant environment.
The predicted salary is between 24000 - 36000 £ per year.
Suite Attendant for Orient Express Sailing Yachts
Department: Hotel
Employment Type: Contract
Location: Shipboard
Description
V.Ships Leisure is looking for Suite Attendant on behalf of Orient Express Sailing Yachts. The suite attendant is responsible for maintaining the standard of cleanliness in the guest suites assigned to her/him. The suite attendant also plays a vital role in ensuring our Guests’ comfort and well-being in their suites, through continuous elegant, professional interaction.
Key Responsibilities
- The suite attendant cleans the guest suites according to the instructions of the Chief Housekeeper, including providing a turndown service in the evenings.
- Prior to passenger embarkation the room attendant will clean the cabins and corridors in such a way that no trace will appear of the previous occupants.
- The cleaning must be of the highest standard and be strictly in accordance with the routines and instructions set by Orient Express.
- A courteous verbal introduction should be made at the beginning of a cruise.
- During the voyage the room attendant will closely adhere to the working instructions and routines set by the Chief Housekeeper.
- Works collaboratively with the butlers’ team to ensure a great level of service overall.
- Reports passenger complaints to the Chief Housekeeper without delay.
- Performs all embarkation and disembarkation duties as per SOP.
- Pays special attention to passengers until they have left the cabins for departure.
- Takes special care when handling Company equipment and working material.
- Takes part in linen handling and looking after inventories directed by the Chief Housekeeper.
- Active participation in onboard training programs.
- Additional duties, not mentioned here, will be expected as per management request.
Education/Experience/Qualifications:
- Languages: Fluent English.
- Education: High school degree or related.
- Previous professional experience: 2 – 3 years in a similar capacity in a luxury environment.
- Shipboard experience: Not required but preferred.
- Valid STCW certificates.
- Valid Pre-Employment Medical.
- C1D visa mandatory for all positions.
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Suite Attendant for Orient Express Sailing Yachts employer: V.Group
Contact Detail:
V.Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Suite Attendant for Orient Express Sailing Yachts
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the luxury hospitality sector. A personal recommendation can make all the difference when applying for a role like Suite Attendant.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to introduce yourself confidently. Highlight your experience in maintaining high cleanliness standards and your commitment to guest comfort.
✨Tip Number 3
Stay sharp on your STCW certificates! Make sure they’re up to date and ready to show off. This will demonstrate your commitment to safety and professionalism, which is crucial in the shipboard environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Suite Attendant for Orient Express Sailing Yachts
Some tips for your application 🫡
Show Your Attention to Detail: As a Suite Attendant, cleanliness is key! Make sure your application highlights your attention to detail. Share examples of how you've maintained high standards in previous roles, especially in luxury environments.
Be Personable and Professional: Since you'll be interacting with guests, it's important to convey your friendly and professional nature in your application. Use a warm tone and maybe include a brief story about a time you went above and beyond for a guest.
Follow Instructions Carefully: We love candidates who can follow instructions to the letter! When applying, ensure you read the job description thoroughly and tailor your application to reflect how you meet each requirement. It shows us you're serious about the role.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It's the best way to ensure we see your application and can consider you for this exciting opportunity on the Orient Express Sailing Yachts!
How to prepare for a job interview at V.Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Suite Attendant. Familiarise yourself with the cleaning standards and routines expected by Orient Express. This will help you demonstrate your knowledge and show that you're serious about the role.
✨Showcase Your Customer Service Skills
As a Suite Attendant, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've gone above and beyond to ensure customer satisfaction. This will highlight your ability to maintain a high level of service, which is crucial for this position.
✨Dress to Impress
Even though the job is on a yacht, first impressions matter! Dress smartly for your interview to reflect the luxury environment of Orient Express. This shows that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask during the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and interest in not just the job, but the company culture as well.