Senior Accountant for Silversea Cruises

V.Ships Leisure is looking for a Senior Accountant on behalf of Silversea Cruises. To assist the Financial Officer in providing a professional accountable financial service onboard the vessel in accordance with Company Policies, any National or International standards and any other prescribed regulations. Ensuring a prompt and efficient clearance of the ship in each port of call for guests and crew.

Key Responsibilities

• Ensures zero errors in all accounting and financial procedures by promptly and accurately preparing the crew payroll, bonuses due, overtime, expenses, travel claims and commissions under the supervision and instruction of the Financial Officer.
• Responsible to prepare all crew shipboard charging account statements and delivery of statements.
• Responsible for preparing and distributing all crew wage slips.
• Under the supervision of the Financial Officer prepares and ensures a prompt and fine free clearance of the Ship.
• Maintains guest satisfaction through accurate and efficient Clearance and Immigration procedures.
• Ensures implementation of and full adherence to Company financial procedures by assisting the Financial Officer in monitoring the Night Auditor / Night Receptionist and all departments responsible for Fidelio postings and refunds to ensure full compliance and understanding of policies.
• Ensures that the back up documentation procedure for all charges and payroll entries is in place and followed.
• Conducts random audits on Time and Attendance logs versus Overtime files.
• Ensures that voyage, monthly and annual accounting practices are carried out in accordance with Company guidelines.
• Manages cash advance and home allotments in accordance with Company policies and procedures.
• Assists the Financial Officer in conducting Casino Counts as required, ensuring compliance with Company policies and procedures.
• Conducts hotel inventory spot checks as instructed by the Financial Officer.
• Collects contracts and bank details of newly embarked crew members from the Human Resources Manager.
• Confirms that Bank Details are correct and addresses the crew member if not the case.
• Updates and enters all crew data in Payroll.
• Prepares and settles accounts with each crew member prior to their disembarkation.
• Generates financial reports in conjunction with and under the direction of the Financial Officer.
• Ensures a prompt and efficient clearance for the vessel by preparing and checking all relevant documentation for guests and crew, ensuring that all clearance requirements are met in a timely manner prior to arrival at each port of call.
• Is responsible in conjunction with the Financial Officer for all vessel communication to the port agents related to the ships arrival and departure.
• Communicates well in advance with all port agents and correlates all necessary information for the clearance preparation.
• Prepares and submits all necessary reports as per each country’s requirements such as ENOA/ENOD, Caricom, APP.
• Ensures that a suitable room and refreshments are available for the officials on arrival into port.
• Supports the Reception team on guest related immigration enquiries when required.
• Presents a seamless terminal check in experience for our guests, creating a positive first impression by checking that all passports and visas are valid for the time the guests will be onboard.
• Immediately notifying the Hotel Director, Guest Relations Manager and Financial Officer in the event of any passport or visa issues.
• Ensures that guest terminal check-in is a positive experience as measured by the guest comment cards.
• Prepares all reports and appropriate manifests for guests and crew before the ship sails from port.
• Functions as the shore side supervisor for Silversea staff working at the check in desk in the terminal building.
• Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required.
• Ensures that all crew is checked out of Fidelio upon their disembarkation, liaising with the Human Resources Manager when new crew have embarked.
• Prepares and sends the departure telex with required guest and crew manifests to relevant parties after each port of call.
• Responsible to maintain that all visitor and guest passports and visas are accounted for at all times and in order by ensuring that Fidelio is updated with accurate information, confirming with the Human Resources Manager to ensure that all crew documentation is correct and updated and informing the Guest Relations Manager of local customs requirements for all disembarking guests.
• Assists with medical debarks of guests and crew in cooperation with the medical team, Financial Officer, Human Resources Manager and Guest Relations Manager.
• Assists with crew welfare activities by performing as Treasurer of the Crew Welfare Committee, responsible to keep all funds safe and accounted for.
• Prepares and distributes all relevant account paperwork and reports to ensure transparency in the procedures.
• Attends Crew Welfare meetings and all activities in which money transactions are involved such as Bingo.
• Keeps the Staff Captain and Human Resources Manager up to date with regards to Crew Welfare finances.
• Ensures that all crew financial/accounting requests, inquiries and complaints are responded to promptly, demonstrating availability and supporting teams with financial enquiries.
• Demonstrates genuine concern for crew well-being at all times, striving for crew satisfaction.
• Keeps the Financial Officer promptly and fully informed of all problems and matters of significance.
• Maintains 100% confidentiality when handling sensitive information.
• Conducts Casino Count in collaboration with the Financial Officer.
• Adheres to Standard Operating Procedures and Standard Accounting practices set forth by the Company and MLC, is accountable for such practices.
• Accurately prepares and processes guest questionnaire and ratings according to procedures and distributes results to relevant parties when available.
• Provides information and consultancy during inspections.
• Practices good people management, maintaining proper conduct with all departments around the ship.
• Observes and enforces uniform standards according to Company policies.
• All other duties as assigned.

Education/Experience/Qualifications:

• Valid STCW95 certification.
• Finance/Accounting oriented studies or proven solid experience in the same position possibly in the cruising or Hotel industry.
• Previous experience in management of payroll, budget controls, inventories, vessel clearance and immigration procedures.
• Physically and medically fit.
• Moral integrity is required.
• Excellent fluent English (verbal and written).
• Plus one additional language (German, French, Italian, Spanish).
• Good working knowledge of Microsoft Office package, Fidelio PMS, MMS, other accounting and inventory software.