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- Tasks: Plan and execute exciting events for guests on luxury sailing yachts.
- Company: Join the prestigious Orient Express Sailing Yachts team.
- Benefits: Unique shipboard experience, competitive pay, and opportunities to travel.
- Why this job: Be the voice of the ship and create unforgettable memories for guests.
- Qualifications: Fluent in English and French, with 2-3 years in entertainment management.
- Other info: Dynamic role with a chance to lead a vibrant entertainment team.
The predicted salary is between 36000 - 60000 £ per year.
V.Ships Leisure is looking for a Program Manager on behalf of Orient Express Sailing Yachts. The Program Manager is responsible for organizing social events and activities for Guests, managing the staff members and artists who deliver the events and activities, scheduling guest speakers and performers, and analyzing passenger feedback to develop improvement strategies. The Program Manager is responsible for the management of the daily activities, publishing of the daily program and being the "voice of the ship" for announcements onboard.
Key Responsibilities- Planning, organizing, and executing a wide range of entertainment activities tailored to the demographic of the guests.
- Leading and managing the entertainment team, including training, and evaluating performances.
- Welcomes Guests on arrival at the gangway and bids them farewell on departure day.
- Introduces performances and events throughout the vessel.
- Acts as the "voice of the ship" for announcements during each voyage.
- Acting as the public face of the cruise entertainment, often hosting events, shows, and activities personally.
- Hosts tables at Guest restaurants as frequently as possible.
- Working closely with other departments to coordinate activities and ensure they align with the overall ship schedule.
- Supervises nautical activities, in collaboration with the nautical instructor.
- Supervises the sports activities, in collaboration with the sports coach.
- Supervises the technical and IT aspects of entertainment, in collaboration with the stage manager.
- Oversees and controls the publishing, printing and distribution of any daily program and online (TV) collateral, strictly following Orient Express guidelines and policies.
- Handling guest complaints and issues regarding entertainment and activities efficiently and professionally.
- Ensuring that all activities comply with safety regulations and standards.
- Creates and maintains the Cruise/Voyage Layout Program and distributes it to all department heads as needed.
- Preparing budgets and monitoring expenditure for entertainment offerings.
- Maintaining an active presence around the ship to interact with guests and gauge their satisfaction levels.
- Liaison with external artists and guest entertainers to schedule performances aboard the ship.
- Promptly report technical deficiencies within the department's equipment so they may be corrected swiftly.
- Communicates with his/her superior routinely and participates to meetings as directed.
- Prepares a voyages report in the end of each cruise.
- Responsible for the management, update and communication of the rotation plan for crew members in collaboration with the hotel director and assistant purser.
- Conducts staff's orientation and mid/end contract performance evaluations and makes recommendations for promotion.
- Introduces new crew members to their working areas and to the rules and regulations on board.
- Languages: Fluent English and French are mandatory. Additional languages are a plus.
- Education: A high-school degree or equivalent in Hospitality or related field.
- Previous professional experience: 2-3 years' experience as Cruise Director/Director of Entertainment.
- Shipboard experience: Yes.
Program Manager for Orient Express Sailing Yachts in London employer: V.Group
Contact Detail:
V.Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager for Orient Express Sailing Yachts in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for entertainment shine through. We want to see how you can bring energy and excitement to the role!
✨Tip Number 3
Be prepared to discuss your past experiences in detail. Think about specific events you've managed or activities you've organised. We love hearing about your successes and how you handled challenges!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make waves in the industry!
We think you need these skills to ace Program Manager for Orient Express Sailing Yachts in London
Some tips for your application 🫡
Show Your Passion for Entertainment: When writing your application, let your enthusiasm for entertainment shine through! Share specific examples of events you've organised or participated in, and how they made a difference to the audience. We love seeing candidates who are genuinely excited about creating memorable experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Program Manager role. Highlight relevant experience in managing teams, planning events, and engaging with guests. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!
Be Professional Yet Approachable: While we appreciate a friendly tone, remember that professionalism is key. Use clear language and structure your application well. This shows us you can communicate effectively, which is crucial for the 'voice of the ship' role. Keep it engaging but polished!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there. Don’t miss out on this opportunity!
How to prepare for a job interview at V.Group
✨Know Your Audience
Before the interview, research the demographic of the guests that the Program Manager will be catering to. Understanding their preferences and interests will help you tailor your responses and demonstrate that you can create engaging activities for them.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading and managing teams. Share specific examples of how you've trained staff or evaluated performances in previous roles. This will show that you have the necessary skills to manage the entertainment team effectively.
✨Demonstrate Your Communication Skills
As the 'voice of the ship', strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a brief introduction or announcement to showcase your public speaking abilities during the interview.
✨Prepare for Scenario Questions
Expect questions about handling guest complaints or technical issues. Think of past experiences where you resolved similar situations and be ready to explain your thought process. This will highlight your problem-solving skills and ability to maintain guest satisfaction.
